Insure Think

Cyber-security is a rapidly growing problem, but you’d never know it by the response in our industry.

Risk management is only the first of many apps and functions that can be delivered via cloud-based services to insurers.

A more integrated and holistic approach to the delivery of health care is crucial.

The economy still stinks, but the IASA Educational Conference and Business Show came up smelling like a rose.

Most bad business policies involve similar one-stage thinking—the type of thinking that never considers the question: “And then what happens?”

Messaging and collaboration, and infrastructure have even the largest of carriers reaching for the cloud.

An industry analyst survey says BI systems efforts aren’t cutting it in the insurance industry.

A good reputation will prevail over all, especially in the insurance marketplace.

Vendors are making insurance software tools easier for business users, but how much technology can we leave in the hands of non-techies?

Breaking business process problems down into components to be digested by groups of three people can save insurers significant amounts of time.

What insurers can do to enhance their customer experience in the years ahead.

Exhibitors acknowledge improvements, but daunting challenges remain.

For those who see converting to a green facility as daunting or expensive, Aflac has five words: it's okay to start small.

Seriously engaging and understanding the customer is of dire importance.

A surprising reprimand of national politicians and a less surprising disregard for the industry highlighted the conference’s first day.

One of the keys to good employee management, and ensuring fairness, for insurers is open, effective communication.

Without cloud, insurers risk obsolescence as their competitors may win on cost and efficiency alone.

As a result, the government ponders creation of a Financial Stability and Development Council to lay down clear guidelines for the financial market.

We provide insurance for those whose identities are stolen, so why not add preventive services?

As part of its green strategy, Allstate is pursuing “aggressive virtualization,” which dramatically cut the amount of servers and storage needed to support present and future operations.

Facebook remains an intriguing channel and marketing tool for insurers, and this debate with regulators underlines just how important it could be.

The question of how to handle security identification is a thorny one.

Insurers must ask themselves ‘What?’, ‘When?’ and ‘Why?’ while defining their cloud adoption strategy.

The new Cyber Command appointment confirms the notion that we really are engaged in cyber-war.

The boundary between where social networking for an employer stops, and personal networking begins keeps getting fuzzier and fuzzier.

As insurers expand accessibility for the customer and distribution systems, streamlining supporting processes becomes even more important.

Everyone wants to appear to be a good global citizen, but the bottom line still dominates decisions.

BPM was front and center at this year's IBM Impact conference, which may be a first for IT-leaning audiences. The fusion has finally arrived.

Expert believes cloud, for insurers, is “the next phase in the logical evolution in the delivery of IT services.”

IT budgets aren’t growing, but critical needs are still critical. How do we know when to take the economic recovery seriously?

Given the importance of distribution management to P&C, life and annuity insurers in 2009, carriers should go one step further with PRM.

There are many ways to store data, but mitigating risk must be priority No. 1.

For insurers like SafeAuto that heavily rely on online consumer engagement, robust application uptime and performance means the difference been competitive edge and sure trouble.

Insurers should keep apprised of Twitter, LinkedIn and Facebook's latest developments, as they could have profound effects on the business.

Social media outlets are hot marketing tools—and dangerous security risks. What’s an insurer to do?

Perhaps this isn't surprising, as smaller firms have a lot more to lose if they have fraudulent accounts in their midst.

Insurers’ self-service strategies should be about bringing together process management and customer experience management.

If the insurance industry truly designed technology to meet user needs and expectations, it could avoid a lot of pain and effort by leveraging existing user behaviors.

Steering a car with one’s eyes seems like a neat idea ... until you look the wrong way.

Narragansett Bay Insurance’s CIO offers tips for insurers on how to best leverage the cloud while minimizing risks.

Planned acquisition of compliance specialist firm will pay dividends in an industry sharply focused on complying.

While mainframes are still both viable and valuable, perhaps the key to this semantic pretzel is that the needs of the business must come first, and executives shouldn’t rush to adopt new systems simply because they're the latest-and-greatest new tech.

A university study implies that young people are just as concerned as baby boomers about online privacy, but the details tell a different story.

Starting slowly and establishing best practices from the outset are two keys to mitigating cloud computing's risks.

Letting customers do the work for themselves obviously saves money for insurers, but why don’t more customers do it?

Insurers will increasingly use public, shared data to make informed pricing decisions, which begs the question: How will underwriters use this new information?

An IBM report recommends aggressive adoption of tools and platforms that foster collaboration between employee groups as a key to maximizing growth in this recovering economy.

If Tiger Woods' image can have such a profound effect on Gatorade and Nike's bottom lines, can characters in insurers' ad campaigns do the same?

As insurers emerge from the economic downturn, opportunities for growth may not follow traditional patterns, nor are things likely to improve as quickly as before.

Recent security breaches have focused attention on Indian outsourcers at a time when they can least afford it.

Messaging and e-mail are the best starting points for insurers, experts say.

A federal court says the FCC has no authority to regulate broadband Internet providers, but a free-market will still create opportunities.