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Xuber’s claims management application selected to help automate and measure stages of the claims life cycle.

The STG suite is available on a private cloud, along with ISO content support.

Application is designed to enable data to be submitted, validated, corrected and approved through a Web browser by a system based on AAISdirect.

The tools and methodologies for cloud security are readily available.

A software malfunction forces residents who began the insurance enrollment process — or tried to update their data — between February 17 and midday February 19 to go into the system and start again.

The firm says CRM users who avoid MDM will derive erroneous results that annoy customers, resulting in a 25 percent reduction in potential revenue gains.

Amica Mutual, USAA and four others recognized by J.D. Power for customer service excellence; survey finds customers compare customer experiences across industries.

The COE will allow IT and business functional groups to collaborate in driving advanced analytics solutions.

GameChanger Suite is installed on Windows Azure for personal, commercial and specialty lines.

Net income climbed to $4.99 billion, or $3,035 a share, from $4.55 billion, or $2,757, a year earlier.

While agents and carriers have significantly improved the flow of data, carriers that opened a path for clients to log directly into their proprietary websites presents a problem.

An app can't just be an extension of prior work on the desktop or Web.

A recent Novarica report shows external threats, such as network technology vulnerabilities and mobile device issues, are driving insurers to increase IT security spending.

Research shows that P&C and life insurers are moving along in their quests for modern policy administration systems. But, with more activity comes more misconceptions.

What began in the '90s as carrier self-service applications now are migrating to mobile devices, but with expanded capabilities, such as instant messaging, image capture, and more.

Outsourcing is an important tool for CIOs, but having access to a hammer doesn't make everything else a nail.

By casting a wide net and recruiting candidates based on skill rather than experience, Allstate's SVP of quantitative research and analytics Eric Huls, and many other insurers, are putting in the extra work to fill a shortage of predictive modeling talent.

Change management is crucial to the success of large projects, but success usually comes down to soft skills and users' buy in.

15 minutes with Direct Global Insurance, which is piloting self-service kiosks that can quote and bind auto policies in about five minutes.

The practice focuses on the development and delivery of cyber reinsurance solutions to address cyber security risks.