Core systems

  • Columbus, Ohio - Customers of Nationwide can now monitor their damaged vehicle repairs online through Nationwide AutoWatch--an Internet-based software tool. AutoWatch is currently being piloted in multiple states and may be rolled out as an optional service in the coming months."The Web site enables customers to log on 24 hours, 7 days a week, 365 days a year to monitor their vehicle at different points during the repair process at participating Nationwide/Allied Insurance Blue Ribbon Repair Shops," says Terry Fortner, Nationwide associate vice president of claims.

    January 17
  • Richmond, Va. - Genworth Financial Inc. has named Samuel D. Marsico senior vice president and chief risk officer (CRO). Marsico previously was CRO of the company's mortgage insurance business, where he helped support international expansion of mortgage insurance operations.Marsico will oversee more than 150 professionals dedicated to risk management across Genworth. He brings more than 25 years of experience to his new role. Prior to joining Genworth in 1997, Marsico held leadership positions in areas including audit for Price Waterhouse and finance at the General Electric Company. He replaces Mark W. Griffin, who became Genworth's chief investment officer in October 2005.

    January 12
  • Chicago - InsuranceNoodle Inc. has received U.S. Patent Office notification that the patent application claims relating to innovations for its "Methods and Apparatus for Selecting an Insurance Carrier for an Online Insurance Policy Purchase" have been allowed for issuance within the next few months."We are extremely excited the Patent Office has made this decision after four years of extensive application review," says InsuranceNoodle CEO Kathryn Emmerson. "This approval--as well as the fact that more than 2,500 agencies across the country are active NoodleNetwork partners--supports and validates our proprietary, Web-based technology platform and its capability to provide fast, efficient online quoting from multiple carriers for a variety of commercial products."

    January 11
  • Washington, D.C. - The Federal Emergency Management Association's National Flood Insurance Program has launched a Web site to provide educational materials and other new content to insurance agents.

    January 10
  • London -- Companies that outsource their IT systems are increasing their potential vulnerability to security breaches causing possible long term damage to their business, according to London-based insurer ACE European Group Ltd. (ACE).ACE has uncovered a lack of awareness among many European businesses of the increasing risks that outsourcing poses to their networks. ACE is also aware that there is a degree of uncertainty among many businesses, both as to the level of protection given to their computer systems and the cover provided by their existing insurance policies.

    January 10
  • Cupertino, Calif. - Software security provider Symantec announced today that it completed its acquisition of Houston-based BindView Development Corp., a provider of agent-less IT security compliance software.

    January 9
  • Hartford, Conn. - The dominant position of large market leaders, the effects of burgeoning technology and a robust, competitive pricing environment will cause dozens of insurers to exit the personal P & C industry over the next few years, according to a new study by Conning Research and Consulting Inc., a Hartford, Conn. provider of public and proprietary research as well as consulting services to the financial services industry.

    January 9
  • New York -- Guy Carpenter & Company Inc., a global risk and reinsurance specialist and a part of the Marsh & McLennan Cos., has published U.S. Reinsurance Renewals at January 1, 2006.This annual review of pricing, retentions and limits, capacity and terms and conditions covers the property, casualty, marine and offshore energy, accident and health and life and annuity lines of business.

    January 6
  • Stamford, Conn.- Following a period of cost cutting and reactive spending, insurance organizations with more than $1 billion in revenue will be even more cautious when making their IT spending decisions in 2006, according to Gartner Consulting's Worldwide IT Benchmark Service.

    January 5
  • Boston - A winter storm model for the U.S. that captures the effects of wind, precipitation, and freezing temperatures on insured properties should help insurance companies assess winter storm risk, according to AIR Worldwide Corp. (AIR), a Boston-based member of the ISO family of companies.

    January 5
  • Newark, Calif. -- Risk Management Solutions (RMS) recently performed a number of analyses for the Congressional Budget Office (CBO) to assess the absolute risk of terrorism and quantify how the terms of the December 2005 renewal of the Terrorism Risk Insurance Act (TRIA) would shift the relative share of the risk from the government to the insurance industry.RMS analysis shows that while TRIA provides solvency protection in extreme events, it is not an insurance industry subsidy. Based on the new TRIA terms, over 90% of the RMS modeled average annual loss would be retained by the industry. If an attack occurred, there is also less than a 10% chance that it would cause the industry deductible to be reached, since only the most extreme, low-probability attacks will cause losses in excess of $30 billion. For example, the 2001 World Trade Center attacks resulted in approximately $32.5 billion of insured losses. Were an event of this magnitude to occur today, it would thus produce only a minimal TRIA recovery for the insurance industry.

    January 4
  • Indianapolis - At least six states are likely to advance rate modernization initiatives this year, a legislative preview prepared by the National Association of Mutual Insurance Companies (NAMIC) reveals.

    January 4
  • Los Angeles - A testament to its commitment to successful client relationships, Transamerica Retirement Services has received six "Best in Class" ratings from the Chatham Partners' 2005 Client Satisfaction Analysis.Transamerica received "Best in Class" ratings in the following areas: timeliness of contributions, distributions and loans, accuracy of contributions, overall satisfaction with processing of employee transactions, accuracy of participant statements, clarity of participant statements, and courtesy and professionalism of SponsorConnect personnel.

    January 3
  • LOMA, the Atlanta-based trade association to the insurance and financial services industry, has launched LOMALearn Online, an e-learning portal for individual and corporate training. Powered by Dublin, Ireland-based WBT System's TopClass e-Learning Suite, the site has been redesigned to manage and deliver content, training, and certification to LOMA's 1,200 member companies and other customers in more than 80 countries. The system will also enable LOMA to provide its members and customers with privately branded online learning sites through an application service provider model.

    January 1
  • After an agency selection process that spanned several months, the National Association of Insurance Commissioners, Kansas City, Mo., has selected New York-based CooperKatz & Co. to promote a national public education program focused on teaching consumers how to select the right type of insurance coverage to fit their needs and how to protect themselves from buying worthless policies from fake insurance companies. In September, the NAIC launched an online fraud reporting system, where insurance companies and consumers can report suspected insurance fraud.

    January 1
  • Brainshark, A Waltham, Mass.-based provider of on-demand content solutions, has integrated its software with Agility, a relationship management application from G2X Inc., New York. The integration is designed to help insurance carriers communicate with their sales channels and contacts, all from within the same customer relationship management (CRM) system. By integrating G2X Agility with on-demand content created using Brainshark, insurance wholesalers, retailers and clients already using G2X are now able to, from within a contact record, select, personalize, and send a rich-media presentation created by their marketing group. When a client views the presentation, the right person will immediately receive an Alert in the Agility dashboard, informing them that the client or partner has viewed the presentation, enabling prompt followup.

    January 1
  • AIM Technology, a San Francisco-based provider of operational performance management software, has become a member of the Avaya DeveloperConnection program, offered by Avaya Inc., Basking Ridge, N.J. AIM Technology develops AIMCall, an application suite designed to optimize the operational performance of call centers. AIMCall's data analytics tool and workflow and notification capabilities augment Avaya's Call Management System, an application that enables companies to monitor and analyze the performance of contact centers.

    January 1
  • Brookfield, Wis.-based Fiserv Inc. has acquired Xcipio Inc., an East Windsor, Conn.-based Web-based insurance rating and automation solution provider. The acquisition is part of Fiserv's plan to expand its technological footprint in the insurance industry.

    January 1
  • LAW FIRM LAUNCHES HURRICANE WEBLOGMcGlinchey Stafford PLLC, a law firm based New Orleans, has launched an online resource for companies with business interests in hurricane-affected areas. The blog, found at www.hurricanelawblog.com, features up-to-date information about post-hurricane legal issues, including insurance, real estate, healthcare, environmental, finance and litigation. The Hurricane Law Blog also offers insurance brokers, finance and real estate professionals and attorneys a recovery resource center and legal articles.

    January 1
  • POLICY ADMINISTRATIONTwo insurance companies have chosen the same vendor for their commercial lines policy administration systems. Secura Insurance, Appleton, Wis., is implementing policy administration, integration and self-maintenance software from AQS Inc., Hartland, Wis. Secura will use the AQS/Advantage Suite for its commercial lines to streamline the underwriting processes and turn around new business and renewals more quickly. Capital Insurance Group, Monterey, Calif., is moving off its AQS legacy commercial policy administration to AQS' Web-centric policy administration solution. CIG will provide its 340 independent agents across the Western United States with the AQS/Advantage Suite.

    January 1