Data and information management

While there has been a great deal of hype around the technologies that make up AI, that will change to action this year according to Gartner analysts.

Business users can more easily learn to use and benefit from modern analytics and business intelligence tools, enabling them to take the lead role in this area by 2019, says Gartner.

Incumbents benefit from high barriers to entry, but are themselves less efficient and innovative, Accenture claims.

With enough information produced directly by vehicles, insurers can get most important information without making the customer work too hard.

Insurers including AIG, Travelers, Liberty Mutual and CNA have announced new staff in roles that will drive tech innovation throughout the year.

Moves from Allstate units Answer Financial and Arity, as well as MassMutual, illustrate increasing value of analytics expertise outside core insurance products.

New technology organization structure aims to improve customer experience, CIO says.

The life insurer’s LifeScore Labs division is ready to make its data tool available to other carriers in the space.

Developers can now really push the limits of their artificial intelligence platforms, giving them not just more human-like and life-like speech patterns, but also more accurate responses.

Otonomo has developed technology to make it easier to distribute connected-car data by securing, anonymizing and aggregating information while adhering to regulations.

AI promises to disrupt insurance and to provide major competitive advantage. The result is a flood of investments for leading players.

Carriers who develop internal innovation capabilities can outrun disruptors thanks to industry knowledge and information resources.

Several top colleges and universities are offering courses and concentrations in applying data to the sector.

CDPs enable reliable and standardized data to inform consistent, data-driven customer engagements, which is where data becomes information.

Bruce Gifford is selected for the role after serving in the P&C carrier's actuarial department since 2009.

We have seen solutions with a specific focus are easier to utilize in practice than general solutions that look to leverage an emerging technology for multiple use cases.

Despite being the number one investment priority of CIOs today, few say they have reached a level of maturity in their data management efforts.

The application, developed with Cambridge Mobile Telematics, is the latest example of carriers turning to telematics to thwart distracted driving.

Carriers are transitioning to a 'channelless' experience, where onboarding and service can begin and end at different touchpoints.

Incumbent insurers are becoming more active than ever in the insurtech sector, defining its path.