Digital distribution

The Independent Insurance Agents & Brokers of America (IIABA) announced the 224 independent insurance agencies that have been selected for the 2010 Best Practices Study. Agencies are selected from across the country after a nomination and vetting process.

Insurers may want to keep an eye on the success of the card issuer's new app, which allows users to post details about their purchases.

National Union Fire Insurance Co. allegedly violated Minnesota law by selling at least 1,500 "Essential Health" plans to Minnesota residents.

A difficult economy and poor customer service may encourage fraud, according to a new Accenture survey.

Almost 80% of insurers are willing to outsource printing and mailing, but there are other, less drastic ways, to save money.

New report reviews solution providers as response to insurance agents’ demands for technology solutions that make it easier to do business.

Insurers should look at six key areas going forward to develop a competitive advantage.

New survey says life insurers need to provide more information about the products they offer.

Personal and Commercial Lines Interface Leadership awards were presented during ASCnet’s 2010 TENCon event; Allied Insurance and Chubb won Innovation Interface Leadership Awards.

Enhancements include a new feature that enables carriers to measure real-time success of system interfaces, says Sword AgencyPort.

At CSC’s Future Focus, the buzz was around consumers, agents and mobility—all topics insurers can’t ignore.

Insurers need to rethink their document automation and management strategies due to complex internal structures and multiple document composition engines, notes a new report by Celent.

All these technological changes are reshaping customer expectations. What’s a carrier to do?

HHS launched a Spanish-language version of the HealthCare.gov website, which was mandated under the health care reform law.

Product to provide states with technology options to help residents purchase health insurance.

Commercial Lines Billing system is designed to streamline the billing process, and increase the time and cost efficiencies for companies and their clients.

Data migration issues have long held life insurers back from replacing their legacy systems.

Insurers may want to ensure they're not guilty of providing a vastly different quality of customer service via social media versus other channels.

With the economy continuing to suck wind, vendors, too, need to find ways to get more value out of what they produce.

Its E-Sign Dedicated Service for Insurance is designed to deliver documents that meet all business, legal and regulatory requirements.