Claims

Health insurers are counting on technology to reduce the claims-processing errors that cost billions of dollars and frustrate patients and physicians.

Westfield looks to shore up claims systems in support of commercial business growth.

Coalition raises awareness by gathering research and members, lobbies for no-fault reform.

Social network analysis and pre-built insurance-specific models featured for latest fraud product.

Latest Android app enables drivers to digitally videotape their driving experience, recording accident evidence in the process.

ClaimsVISION to enable efficient, single platform for all claims.

Overall customer satisfaction declined 13 points to 842 during the first quarter of 2012, according to J.D. Power study.

SettleAssist to be implemented by managed-repair program on wind and hail claims.

As insurers attempt to recoup losses from a costly 2011, global property insurance rates rise in the first quarter of 2012, Marsh reports.

A Gartner survey of IT leaders in North America reported that 81 percent felt that customer retention is extremely important to them with customer acquisition ranking number five out of 10 and expanding relationships with existing customers rating number six out of 10.

As many no-fault states look into changing the laws, Fitch finds that large auto policy underwriters such as State Farm, Progressive and Allstate have reported weaker underwriting results in some of these states.

Specialty trucking insurer aims to shore up claims process by improving its iPhone app.

The growing importance of customer service makes mobile a must, but an app isn't the only option.

Cost containment firm will provide a Medicare-based re-pricing program for out-of-network claims management.

Regional carrier turns to CSC for package of claims solutions: RISKMASTER, Vendor Solutions Suite and 2Work for Adjusters.

Natural disasters cost the global economy a record $370 billion in 2011, with losses for the insurance industry the second largest ever, according to Swiss Re.

NAIC report reveals that most homeowners lack documentation of their possessions in advance of a property claim.

Application designed to let insurers analyze social media, among other sources, for customer sentiment, claims and fraud issues.

Consulting firm beefs up litigation management functionality and online, real-time reporting for latest claims administration platform.

Accenture's Claim Components software to help streamline processes, better serve customers.