Peter Skerlj brings more than 17 years of experience to the role.

ROI is often too difficult to explain in dry techie terms.

USAA, State Farm, GEICO and 11 others received customer experience ratings in the Fourth Annual Temkin Customer Experience survey.

The insurer's usage-based insurance program could next leverage GPS, smartphones and OEM telematics hardware, company says.

Without adequate storage, there is no big data.

Working together, agents and carriers can realize data validation, faster turnaround, no month-end reporting and other straight-through processing benefits.

The U.S. life-insurance industry, in aggregate, has lost ground for 25 years. Yet a market worth tens of billions of dollars awaits companies able to seize the opportunity.

ClaimCenter has been deployed for claims management ahead of schedule and under budget.

The vast majority of insurers report positive impact on bottom line, but a survey by Towers Watson finds applications and adoption rates vary substantially by line of business and insurer size.

Kaiser Foundation and SelectHealth ranked highest overall, J.D. Power survey finds insufficient coverage decreases health plan satisfaction.

Finance and business executives believe the CFO is a strong evangelist for the transformational potential of technology, according to survey.

Insurer will use the software to to better understand its customers and improve pricing management capabilities for its Safe Driver auto insurance line.

The award honors corporations for supplier diversity programs and the integration of women's business enterprises.

The usage-based insurer adds new feature to its app to help San Francisco customers avoid parking tickets; says other markets will soon follow.

Most national commercial health insurers, including UnitedHealthcare, Aetna, BlueCross BlueShield and Humana, say they are ready for the October 1 implementation deadline.

Insurer will use Policy Decisions to administer physical damage coverage for manufactured home dealers.

IT is evolving from simply responding to technology requests to helping shape aspects of business strategy, according to research from consulting firm Protiviti.

Despite the Affordable Care Act's requirement that most Americans obtain insurance or pay a fine, one-third of the uninsured plan to remain without insurance.

However, gaps exist between business' and IT's expectations, definitions and applications, according to Strategy Meets Action.

Insured Rating incorporates ISO content and handles general liability and commercial property business.