Digital Platforms

Insurer group hopes Mitchell's WorkCenter will reduce cycle time and increase customer satisfaction.

Aon, Genworth, Marsh, MetLife and XL Group all reported their Q2 financials.

Customer satisfaction with auto insurers declined considerably from 2009, says report, but much of that may be tied to flawed perception.

More than a decade since the repeal of the Glass-Steagall Act, the concept of a financial services supermarket staggers on.

U.S. CFOs believe tech spending and hiring will each increase 7% over the next 12 months, according to a Baruch College survey.

Insured losses for Deepwater Horizon disaster will be between $4 billion and $6 billion, Towers Watson estimates.

New report details value proposition for using semantic Web technologies.

S&P keeps MetLife on CreditWatch with negative implications, A.M. Best, Fitch and S&P all update ratings on Everest Re.

A survey ranks the underwriting processes most-influenced by technology, and the ways improving underwriting ops can aid collaboration.

Survey shows parents willing to support graduated driver licensing for younger motorists.

New York-based MetLife confirmed that it priced a 75 million common share offering at $42 a share (below yesterday’s closing price of $42.73), to raise $3.15 billion to help fund the cash portion of it acquisition of American International Group Inc.'s American Life Insurance Co. (Alico).

Insurers may be interested to learn of banks' similar quandary when debating the merits of implementing an emerging tech and selecting the right vendor for the job.

BlueWave Technology’s PipelineClaims solution will be part of Narragansett Bay Insurance Co.’s technology modernization project.

NICB says there has been a 527% increase in questionable auto glass claims so far this year compared to the first half of 2009.

North American insurers still troubled by transfer model of risk calculation.

ClaimCenter is designed to consolidate all of Farm Bureau Mutual Insurance Company of Idaho's claims systems into one for all lines of business.

Proposed legislation would impose new requirements on carriers, while they come under scrutiny from the NAIC, Veterans Affairs Department and New York State’s attorney general.

The Ontario-based P&C insurer will be Duck Creek’s first Canadian customer.

The companies will offer Mitchell’s SmartAdvisor bill review solution integrated with Aon iVOS claims technology to benefit the workers’ compensation industry.

The fourth annual INNovators Awards has been enhanced this year to include additional awards in three specific categories that recognize the full complement of insurance technology excellence across all aspects of the business.

Multi-year data shows that hybrids have a 6.5%—or $182 higher—average claim severity than gas-powered counterparts.

Some see too many agencies, each with its own agenda.

Accenture will develop, implement and manage a variety of applications to support the insurer’s Canadian operations.

The P&C industry remains financially strong, and is well positioned to handle future investment volatility, S&P says in its latest report.

Insurers looking to create smartphone applications may want to first examine findings from a study of mobile apps and security threats on both iPhone and Android devices.

Many insurers are now securing their databases by "data masking," which removes confidential data elements and replaces them with usable, fictitious data.

The latest version of ActiveBatch includes SOA and Web service tools.

Insurers want to engage distribution network, drum up sales with technology.

Banks are starting to allow non-Web banking customers to access their accounts via their mobile devices; would this also work for insurers?

In the wake of the economic crisis, the once-maligned annuity is bringing in a bigger share of advisors' revenues. With a massive wave of retirees on the horizon—and both regulators and burned investors hungry for guaranteed income for the aged—the annuity business' moment is here.

As Blue Cod plans continued U.S. expansion, GE’s investment will go toward enhancing Blue Cod’s sales and operations team.

Aetna, Aflac and Travelers all announce positive earnings.

New SNL study charts changes in executive compensation, AIG chief Benmosche top in base salary but lags behind peers, subordinates in total pay.

An ex-employee and a co-conspirator are charged with stealing close to $1 million from the supplemental insurer over a year and a half.

Regulators at the U.S. Securities and Exchange Commission have directed The Hartford Financial Services Group Inc., to provide additional details on $2.1 billion of securities that have traded at less than half of what the company says they're worth for more than a year, Bloomberg reports.

Fitch downgrades AEGON N.V. and AEGON Americas, affirms Pacific Life; S&P reacts to AIG’s board chairman change.

Board is seeking nominations for appointments to its consumer advisory council.

Hard drives were stolen from a facility the health insurer had leased from a call center, impacting almost 1 million members.

Forrester analyst doesn't believe social business intelligence is simply a fad, and that it holds value for insurers.

The government released interim final regs aimed at creating a system of checks and balances for internal and external appeals processes of health claims.

Health insurers using “accounting tricks” to undercut the MLR law, charges political action group.

As also seen in the United States, technology isn’t the only deciding factor for UK brokers placing business, according to a new survey.

Feinberg says compensation committees should be able to cancel payments to executives in extreme circumstances.

The forum was created as a way to allow clients a place to connect and discuss changes within health care reform.

The commercial satellite risk protection covers satellite replacement, and protects against operational risk.

The first ripples from regulatory reform are already being felt.

Insurer ponders investment strategies as it prepares for a positive coming year.

Insurers’ position strong in spite of some valuations being reviewed for credit quality, Fitch Ratings reports.

Directors' and officers' liability insurance (D&O), along with errors and omissions (E&O) coverage and fiduciary liability, constitute property and casualty (P&C) insurers' most direct underwriting exposure to the financial crisis, says Moody's Investors Service.

The American Medical Association says the lack of complete EHR systems on the market makes it hard for physicians to implement and use the technology before the Jan. 1, 2011 deadline.

The latest version, which includes 4-D structural knowledge of hurricanes, is designed to consider building characteristics such as roof age and type, window protection and glass percentage.

Impact Forecasting, Aon Benfield’s catastrophe model development center, released the first functional typhoon model to assess all of Asia.