Vethelpline offers insurance members and now subscribers, 24/7 access to veterinary experts and veterinarians who can answer care questions through an app with a chat feature or through a phone consultation.

Despite BLM, #MeToo and other movements for equality and justice, employers don't understand enough about the impact of neglecting DEI on company health.

Recent EY research confirms how the pandemic fundamentally changed consumer needs, how they plan to increase their financial security, and what insurers can do to seize the opportunity.

The past 18 months have uncovered a vulnerability in the insurance industry, as companies have struggled to maintain consistency in their processes in the face of remote working. Communication processes, in particular, have suffered and as a result, traditional insurers now face the real risk of losing customers to insurtechs and other more technologically advanced companies.

Results published Monday show that 46% of White people are working with professionals to plan their finances, while 38% of African Americans, 36% of Asian respondents and 44% of Hispanic people are doing the same.

In other news: Hippo launches Builders Program; handdii wins the 2021 ACORD Insurtech Innovation Challenge New York; Blockchain-backed title insurance launches in five states.

Lloyd’s of London, the world’s largest insurance exchange, is pushing the industry to do better on diversity recruitment with tougher new hiring and disclosure targets for its members.

Challenge comes with increased awareness of structural racism in financial services.

Employers and employees don't agree on what a return-to-normal looks like in a post-COVID world. But to move forward with success, they must see eye-to-eye.

The roll out comes at a time where paid leave has quickly become a major player in employee retention and attraction.

Chief service officer Jamie Lee says insurance needs diverse views to create the best overall customer experience.

Companies talk about collaboration, serendipity, team building, and other generic values of co-working, but few have actually been able to specify or quantify what’s been lost in the shift.

Investing in the development of a secure, user-friendly digital workspace environment can help keep your organization flexible and relevant.

Insurers will need to evolve their risk selection and pricing tactics as well as portfolio management practices.

Employers can provide employees with access to mental health tools that help them navigate disability leave more effectively.

In virtually every scenario-planning session, the evolving workforce becomes a central theme.

With 18 million veterans in the workplace, employers need to implement benefits that help them with the transition back to civilian life.

Advisors may sometimes overlook clients with special needs, despite the size of the community and available tools like ABLE Accounts.

The company is accelerating what it's been doing over the past four years to meet rapidly changing customer needs, says Ken Solon

An employee may spend between $700 and $2,000 per year in veterinary bills to care for a healthy pet; pet insurance benefits can help alleviate this burden.