Customer service

Aetna will subsidize Apple Watch purchases for its customers to support a suite of apps for the wearable device.

Verisk Insurance Solutions joins Guidewire PartnerConnect and augments the software provider's policy admin system.

Authorities' hands-off approach likely won't stay for good, however, as regulators may seek to implement a pre-market approval system.

Udo Neumann will head technology for the diversified insurance and financial services provider.

The integration helps leverage data across the insurance enterprise.

Guidewire ClaimCenter will replace the mutual insurer's previous third-party claims management system.

ICC will leverage App2Data to decrease turnaround times on quotes.

The pay-per-mile insurer has rolled out new claims and document management technology at the same time it announces acquisition and new funding round.

The company is opening its wearable-technology powered product to older customers.

The Ohio insurance company will modernize using Innovative Computer Systems' cloud-based platform.

The European Insurer continues its longstanding relationship with the vendor.

Next-gen technologies can be combined in several ways to deliver a top-notch digital experience, says Silicon Valley Insurance Accelerator CEO.

The workers' compensation insurer found success with Valen Analytics software.

Health insurers should provide doctors with raw claims feeds and aggregated reports, industry group recommends.

SMA has broken down 13 of the leading emerging technologies shaking up the insurance business and quantified the industry's progress on each.

With vehicles sitting idle for most of the day, the company is betting on inevitable changes to the system.

Product and service integration is scheduled to launch in time for 2017 enrollment, companies said.

The Ohio-based P&C insurer adopts One's ProcessOne software.

With the arrival of autonomous cars soon approaching, insurers hustle to create new products that align with new consumer bases.

As automation increases, it’s not that jobs will be entirely eliminated, it’s more likely that jobholders will see the nature of their tasks shift away from repetitive tasks and toward people-oriented tasks.