Digital distribution

The insurer adds staff to provide marketing and sales assistance, in-language and in-culture financial education programs, training, and other customized support to distribution partners, plan sponsors and ING's regional sales organizations.

Given social media's rise in popularity among older demographic groups, it's now become a serious data security risk for insurers as attackers target their less tech-savvy customers.

Celent says customer portals should behave in the manner customers expect, which requires continued investments to reflect changing customer behavior, and the leveraging of new technologies.

A new Celent report concludes that the greatest challenge facing insurers is their siloed environments. Improving info sharing would help eliminate this problem.

For insurers looking to develop their social media strategy, looking to banks may offer some helpful clues.

Industry technology executives admit that adopting the changes required to innovate is no longer an option: CIO Insurance Summit report.

The insurer is adding products and increasing distribution to include third-party channels.

Regulation and expansion are included among Deloitte's six key topics for which insurance companies will be watching in the coming year.

U.S. life carriers need to understand consumer behavior in order to help agents close new business.

Social media is invaluable in helping people find each other, share information, communicate and learn, but it's not without its pitfalls.

Boston-based research and advisory firm, launches a new service dedicated to the Indian financial services space.

Insurance Networking News would like to congratulate the following select number of nominees, whose innovation deserves special recognition. Watch for their stories in upcoming issues of Insurance Networking News and online at www.insurancenetworking.com.

INN is proud to present the 2009 INNovator Awards, recognizing key advances in the use of technology and practices in the insurance industry.

While Web apps are a critical part of many insurers’ business strategies, there needs to be better, more systematic approaches to addressing potential performance issues.

Insurers would be wise to keep tabs on addressable television advertising, which uses financial and cable company data to generate targeted TV commercials.

Online insurance quoting system designed to enable end-to-end trace and analysis of transactions to pinpoint problems as they move through application topologies across the network.

In this age of tight markets and a floundering economy, some are suggesting that carriers take all their sales in-house, but will that happen?

Carriers are sending more than 41,000 claims download transactions per month using IVANS communications platform.

Changes to the insurer's wholesaling model are a result of distributors' desires, and the opportunity to increase its sales of investment, annuity and guaranteed-income products.

Colony Term UL is designed to meet the needs of term buyer market.