The economics of risk are being reshaped not by frequency trends, but by the volatility and operational drag embedded in complex insurance claims.

Regulators from 12 states will conduct questionnaires with insurers, seeking insights into their use of AI, over the next six months. The results will be used to adjust the questionnaire before it is formally adopted.

In today's volatile insurance environment, AI agents can help insurers manage a wide range of transactions autonomously with speed and consistency.

The shift from transactional relationships to experience-driven engagement models is becoming a defining characteristic of successful P&C insurers.

Carriers have been collecting vast amounts of data for years, but transforming it into actionable insights has been challenging, until the advent of AI.

Daniel Herrington, chief AI officer at The Zebra, explains how this new role helps insurers integrate AI across their processes and departments.

Using AI to identify property risks solely from aerial images is not foolproof, experts say.

Analysis from AAA and Cambridge Mobile Telematics show higher speeding and distracted driving during the last two weeks of March.

Life insurance leaders are moving from digital transformation as a vague goal to more specific tech priorities.

Beazley acquires kWh Analytics and Aon names North America CEO, plus more insurtech news.

The integration of AI into insurance frameworks is also creating some legal liabilities that carriers must consider as part of any deployment.

Three common mistakes agents make and how to avoid them.

The National Council of Insurance Legislators (NCOIL), a group of state legislators concerned with insurance industry regulation, will reconsider a measure that failed in 2025. States have varied regulations or laws governing how insurers may set home policy premiums or drop policyholders based on aerial images of their property.

For seven consecutive years, secondary perils have outpaced primary perils in driving aggregate insured losses globally.

Insurance leaders are implementing integrated AI platforms or components that transform entire operational workflows and reimagine how operations function.

Markel International announced the launch of its AI Centre of Enablement and the appointment of Maureen Tomlinson as head of AI.

At its upcoming spring meeting, the association of state insurance regulators will hear an updated plan for a system of evaluating insurers' use of AI, and a rollout of a new call for home insurance data.

Entrepreneur Frank Giaoui has spent decades at the intersection of law, technology and economics, and discusses the benefits and risks of using AI in the industry.

To ensure the industry's longevity and sustain innovation, we must reimagine talent acquisition, development, and retention strategies.

The shift from product-centric insurance to experience-led, technology-enabled ecosystems is accelerating.