Young shares the story of his company and his vision for the future of the insurance industry and the impact of AI.

Travelers develops LLM and AIG hires global underwriting chiefs global chief underwriting officer, plus more news.

AI is reshaping the workforce, but not in the ways people expected; recent data shows that the companies investing the most in AI are actually increasing their headcount, including among junior staff.

Genuine readiness in 2026 requires documented third-party access audits across broker and TPA relationships plus evidence that controls were verifiably in force.

Advancements in estimating tools are helping insurers deliver faster and seamless digital claims, writes Marc Rothchild, EVP and head of claims at Xceedance.

Insurers will start relying on more advanced approaches to evaluating cyber risk, including continuous cyber risk monitoring.

Even if subsidized NFIP coverage ends, the technology can find more places where less risk makes insurance feasible, according to insurance and risk platform executives from Aon, Previsico and Lilypad Insurance.

This year's 83% adoption rate is up from last year, but trails 2023's high of 92%.

Junior underwriters can gain support for their work from AI, and data handling to support underwriting improves, said insurance risk management experts from Cytora, Scor and AXA XL.

Analyses show that generally speaking, companies that deploy AI the most are also recruiting more humans.

AI-powered platforms have collapsed the production timeline for a professional TV commercial from weeks to hours. But the agents who are getting real value out of TV advertising right now aren't just putting campaigns out. They're building frameworks for reading what comes back.

A quick quote and great customer experience does the rest.

Despite growing adoption, research shows that agents and brokers struggle to integrate AI into their daily workflows.

Experts in the insurance industry explain where to draw the line, and why sometimes a less capable AI is a more valuable tool.

Magdalena Ramada, global insurtech innovation leader at WTW, spoke with Digital Insurance about the dangers of the hidden nature of AI processes, and becoming overly dependent on the technology.

Effective digitization eliminates manual data transcription while protecting the insurer's view of risk.

The rise of agentic AI is about to expose a major divide within the insurance industry.

Magdalena Ramada, global insurtech innovation leader at WTW, spoke with Digital Insurance about the value and potential of AI.

Allianz predicts fewer storms for 2026, but they could still lead to heavy losses if insurers don't use the proper technology to respond.

In many cases, the tools used in insurance are not fully autonomous agents that make decisions independently — and for good reason.