Many insurers report no changes to their plans, with some reshaping and a few accelerating, but very few pausing or retrenching.

J.D. Power's Tom Super joins the show to talk about where gains are going in auto insurance while COVID-19 rages.

Forrester analyst Ellen Carney joins the show to discuss how insurance companies are likely to spend their digital and technology budgets in the wake of COVID-19, in order to adapt to the current situation and beyond.

New Chief Underwriter and Underwriting Transformation Officer Dawn Boitnott will focus on automation, she says.

Digital Insurance remains committed to spotlighting women leaders across the industry.

Powell welcomes – and values – multiple perspectives to ensure that she’s formulated a well-thought-out solution to any problem.

Since arriving in late 2016, she’s built a department of 12 into a data-driven integrated sales, marketing and CX team of 41.