Digital Platforms

Two-thirds of insurance companies intend to increase staff in 2015, according to the “Semi-Annual U.S. Insurance Labor Outlook Study,” conducted by recruiting firm The Jacobson Group and industry benchmarking firm Ward Group. That is an increase of eight points since the July 2014 survey and the highest rate since 2009, when the survey began.

A process is also in the works to provide funds to homeowners who disputed insurance payments without suing.

Genworth is struggling to contain the damage and on Monday warned of a “material weakness” in some of its accounting.

With fewer recent CAT events, insurers have been applying lessons learned to managing non-catastrophic claims, according to a survey from J.D. Power, resulting in the third-consecutive year of higher customer claims satisfaction.

A growing number of New York and New Jersey homeowners have accused insurers of rejecting or underpaying flood-insurance claims based on falsified engineering reports.

Financial leaders offer comments and remembrances; Benmosche’s career brought him to Chase Manhattan Bank, PaineWebber, MetLife and AIG.

The company also put out a HITECH Act notice over the weekend detailing the identity protection services it will provide affected customers.

Policy admin system chosen for ease of integration and speed of implementation, insurer says.

Benmosche came out of retirement in August 2009 to take over a company reeling from losses on failed housing-market bets, and led the insurer for half a decade.

Winners will be selected based on their ability to develop products and services with the potential to bring significant innovation to the industry.

Kevin Counihan failed to directly answer other questions regarding re enrollments, tax data and if illegal immigrants were provided coverage.

Tina Workman, VP of accounting and assistant treasurer at Shelter, talks to INN about the challenge of re-engineering business processes with long-time staff as the company moved from a green-screen environment to cloud-based software.

AXA Capital Ventures is investing in companies that focus on customer acquisition, climate change, travel insurance and more.

Federal Bureau of Investigation officials are still deciding whether to publicly reveal information about the attackers in one of the biggest thefts of medical-related customer data in U.S. history.

Seven Iowa insurers, including The Principal, Delta Dental, and Grinnell Mutual Reinsurance, are investors in the project, which provides capital and mentoring to six technology startups focusing on providing insurance-specific services.

Victims could includes millions of people who aren’t Anthem members, but used their Blue Cross or Blue Shield insurance in states, including Texas and Florida, where Anthem operates partnerships.

Financial strength, taking advantage of opportunistic ventures and market demand for products and channels ranked as the drivers of capital utilization decisions, according to Towers Watson.

The Allstate subsidiary, which offers a range of insurance products online, is beginning its Canadian push with auto insurance.

Superfish uses image-recognition algorithms that watch where users point on their screens and suggest ads based on the images they’re looking at.

Along with Logiq3, MSG Global's acquisition of Tindal Associates brings it more than 100 life insurance customers.

Private insurers working in partnership with FEMA’s National Flood Insurance Program have come under scrutiny over allegations they denied or rejected damage claims based on falsified reports.

Anticipated benefits of the new core systems suite include greater automation and streamlined processing, faster time to market, improved data integrity and lower cost of ownership.

Supported by the Accenture Cloud Platform and using Microsoft Azure, the suite is intended to enhance underwriting effectiveness, reduce loss costs, improve customer retention and drive profitable growth.

Obama signed an executive order intended to encourage companies to share information on Internet threats with one another and create a framework to help the private sector turn over data to federal agencies investigating data breaches.

The swap is part of an effort to upgrade technology that also includes new e-mail software and stronger security.

The global reinsurer is moving from a homegrown system with BlackBerry phones to a MobileIron offering with Windows phones and a bring-your-own-device option.

New Software for Agent Portal Offering is expected to help the carrier modernize its technology.

The affected consumers are those who have not been able to prove their U.S. citizenship, the government says.

However, research from the New York Department of Financial Services found that actual data loss is not a common outcome of compromised systems.

The CEO has to convince investors that the company has figured out the size of the hole at the long-term care coverage business, and that the gap won’t keep growing.

Survey by Employers Holdings shows that companies need to create healthier environments.

While brokers historically have owned the customer relationship, satisfaction rises when insurers are involved during service interactions, according to a study from J.D. Power.

The implementation began with a new customer documents communication strategy and the elimination of CSE’s internal print and mail operation.

Widespread use of mobile devices is driving insurers and other financial services firms to increase spending to protect data.

John Huff was elected Sunday to fill the spot vacated by now former Pennsylvania Insurance Commissioner Michael F. Consedine

Fifty-five percent of P&C insurers surveyed by Towers Watson said that predictive analytics implementations have had a positive effect on customer retention.

IBM is in transition mode -- pushing beyond traditional hardware, software and IT services to more aggressively promote cloud, mobile, social and big data offerings.

Amazon Web Services now commands 28 percent of the cloud infrastructure market, followed by Microsoft, IBM, Google and Salesforce.com.

ClaimsVISION will serve as the city’s single and centralized workers’ compensation claims system to provide highly automated and streamlined claims processing.

The upward trend in IT jobs continues as the economy continues to strengthen, according to an analysis by IT consulting firm Janco.

All 56 states and territories under NAIC's purview are expected to join in the effort to figure out what happened at Anthem and how to prevent similar events in the future.

He is described as prioritizing "technology to improve the efficiency and effectiveness of license applications, renewals, complaints, enforcement actions and board and commission nominations."

The costs to deal with the breach won’t hurt this year’s earnings outlook, in part because the company has its own insurance to cover such incidents.

Companies need to start encrypting personal information, especially important data such as Social Security numbers, and storing it more securely.

Hackers are increasingly targeting organizations that house medical data -- and the consequence of a breach are steep. Here’s what CIOs need to know about the biggest insurance data breach and what they should be doing to protect sensitive files.

Individuals affected by the Anthem health information breach should be wary of emails or calls they receive.

Early in its investigation of a major cyber attack, health insurer Anthem shared much of what it knew with other health industry stakeholders, all of whom participate in the HITRUST Cyber Threat Intelligence and Incident Coordination Center.

When the country’s second-largest health insurance company is hacked leaving the personal information of 80 million people vulnerable to identity theft, it’s a watershed moment that cannot be ignored. There is no doubt that this data breach is a wake-up call for a healthcare industry that is lacking when it comes to information security.

The most common vector of cyberattack is still poor habits by associates, says Joseph Smith, former CIO of Arkansas Blue Cross and Blue Shield.

The home and auto insurer sued Morgan Stanley and other lenders in 2011, alleging they sold packages of risky home loans while claiming they conformed with “conservative” underwriting standards.

A Manhattan federal judge on Monday denied Coventry’s request that he throw out the bulk of Lavastone’s claims, including those alleging racketeering, fraud and breach of implied good faith, in an abbreviated decision.

Two of the state’s most-powerful lobbies, the insurance industry and trial lawyers, are gearing up for a fight over a push to ease penalties against companies that deny homeowners their hail-damage claims.