Digital Platforms

Study finds that 98 percent of customer service representatives rated underwriter access as very important or important.

In-car video study indicates electronic device usage, adjusting controls, personal grooming and eating/drinking are the most common distracting activities for teen drivers.

NAIC report reveals that most homeowners lack documentation of their possessions in advance of a property claim.

Enterprises are lacking the enterprise tools and internal governance policies to fully harness social media data.

CIO symposium to look at ways of coping with the convergence of digital landscapes that are still emerging.

Report identifies an expansion of severe weather risk into Iowa, Illinois, Indiana, Arkansas and Louisiana.

Property/casualty sector excluded, but med-mal caps provision expected to be opposed by White House, Senate Democrats.

The insurer still owes taxpayers an estimated $45 billion for the bailout it received during the financial crisis.

Forrester survey finds that nearly three-fourths of CIOs agreed or strongly agreed that their business executives see the cloud as a way to be “independent of IT.”

Paulson, rating agencies varied in their response to The Hartford’s decision to place individual annuity business into run off and pursue divestiture options for individual life, Woodbury Financial and retirement plans.

Study proves link between effective leadership and communication, gap between expectations of leaders and their ability to deliver.

While Mexico City felt tremors, homeowners—rather than businesses—took on most of the damage.

SAS reports release of in-memory engine designed specifically for business visualization of big data on nonproprietary hardware.

The fastest growth will be seen in Latin America, where IT spending will increase by 22 percent in 2012; IT spending in North America is expected to climb to $58 billion by 2014, according to new study.

Majority of U.S. employers expect benefits technology to surge as improvements in cost management, functionality and efficiency become a priority.

Placing its individual annuity business into runoff, The Hartford is pursuing the sale or "other strategic alternative" of its individual life, Woodbury Financial Services and retirement plans businesses.

Defaults on insured bonds are putting pressure on insurers that never fully recovered from the last decade's financial crisis.

Progressive companies say benefits help retain employees, increase employee productivity, and help attract talent, according to survey results.

Insurance IT budget decision makers believe technology is critical to serve, support customers: Forrester.

Three new products attempt to leverage the vendor’s acquisitions into a large market share of analytics innovation.

For dealing with the immense complexities behind regulatory and risk concerns, static data and spreadsheets may not cut it.

Responding to business requests for focus on growth and profitability, insurance CIOs are prioritizing core and back-office systems initiatives, including new business/underwriting, according to Celent report.

According to a new survey, cost containment leads employer concerns in 2012; safety also a worry.

If 2012 CAT losses continue to increase, the required payouts could deplete the capital base of insurers forcing them to merge or be acquired, according to report.

Seven state insurance commissioners among 15-member Federal Advisory Committee on Insurance; meeting agenda not set.

Its Replicated Stratified Sampling financial modeling tools and techniques are designed to work with an insurers' existing models and actuarial software.

USAA, The Hartford and Kaiser Permanente score highest on net promoter score study; Aetna and Anthem the lowest.

Automakers’ recent move to incorporate smartphone hubs into production and the recent outcries against distracted driving could put insurers in precarious position.

Deloitte study reveals 18- to 34-year-olds more likely than those 51 and older to change insurance carriers, access high-tech options for customer service.

Application designed to let insurers analyze social media, among other sources, for customer sentiment, claims and fraud issues.

A full 92 percent of survey respondents say they'll expand data storage capabilities.

State's insurance commissioner claims excessive premiums were collected, calls for review of coverage.

Focusing on cat modeling, Praedicat will be based on long-term research and development projects started at the parent companies.

Growth of both variable and fixed annuity sales were challenged in Q4; overall, VA saw 13-percent growth, while fixed slipped one percent.

In declaring a $10.2 trillion protection gap, Conning suggests the Internet and social media as outreach tools that have the ability to help insurers regain middle market traction.

Carriers are quoting average rate hikes of 5 percent to 10 percent for D&O and E&O insurance after more than two years of price cuts, according to analysis by SKCG Group.

Robert Solitro, Swiss Re Corporate Solutions U.S. Companies, and Mario Vitale, Aspen Insurance, have been elected to the American Insurance Association board.

Protocols, including smartphone implementation into auto production, set the stage for telematics use within the next five years, according to a new report.

Fewer fraudulent claims and lower premiums a few effects of the passed personal injury protection reform.

Product addresses a variety of best practices and risks associated with employee use of personal devices for work, including legal issues that arise from access of employee data by an employer.

Louisiana regains the title of most expensive state to insure an automobile.

Increased workers’ compensation and commercial property prices contribute most to 3-percent increase for all standard commercial lines in fourth quarter, notes Towers Watson.

Following successful creation of the first website to provide an inventory of public, private health insurance plans to consumers, Park will broaden his efforts to to oversee federal IT-related research and development spending.

The problem stems from companies that value speed to market over security when they create mobile versions of their e-commerce sites.

Many employers are interested in exploring corporate exchanges, which could increase competition among health insurers.

Consumers who purchase insurance where they bank are among most profitable, loyal and desirable customers, according to new study.

Shifting focus to solely group long-term care, carrier cites economic influences as basis for decision.

While cloud uncertainties persist, tactful implementation and maintenance can offset the risks involved, according to SIM.

Is the industry ready for informed straight-through processing?

Accenture's Claim Components software to help streamline processes, better serve customers.

Five-year deal for outsourced networking via BT Connect worth $47 million.

The rising prices for base metals could wreak havoc not just on insurers, but on the nation’s critical infrastructure, reports the National Insurance Crime Bureau.