Insure Think

Even though insurers have been mentioning Google overtures to participate on the comparison site for more than two years, the Google Compare U.S. site launch keeps getting pushed back.

The new wave of digital technologies is sending a clear message to even the most recalcitrant insurers: Go digital or go home.

New study shows data center growth will soon peak, and then decline. What will take their place?

Allstate's director of technology and operations says that despite the appeal, there are fundamental challenges that could delay the widespread adoption of smart-home technologies.

System and application issues are only getting more complex and expensive. Time for more self healing.

Allstate’s CIO describes how the company’s IT leaders and managers are helping to recast the company.

Key performance indicators tend to provide a one-dimensional view of project value. Try asking some “key performance questions” as well.

A new Celent report profiles claims solutions that are available in North America.

Novarica provides seven guidelines to help CIOs to determine their architectural governance maturity.

Yes, cloud has the potential to deliver cost-savings and flexibility. But there are some other advantages that may become apparent.

One of the few positive outcomes of the financial downturn has been the realization that ongoing innovation and transformation really are required to stay ahead of our direct competition and the evolutionary changes in the marketplace.

Becoming a digital insurer is a long-term endeavor, but can open doors to the new possibilities.

Even in technology, good things may take time.

Insurers once had a monopoly on lifetime customers, but technology has changed the game.

By reducing administrative tasks and automating paperwork, tablets can increase agents’ selling time and help them respond to customers in seconds, not hours.

SMA believes that insurers must embrace a "shared economy," crowdsourcing and open innovation to get ahead in the new marketplace.

Insurers should be on the lookout for innovative partnership arrangements that produce unique and valuable solutions.

A trip to area hotbed of technological innovation calls into question the potential viability of insurers' legacy systems, operations and processes.

Insurers have a range of open-source options for running their businesses.

Insurers across all lines of business increasingly recognize that their core systems are not able to properly position them to deal with imminent competitive threats.

As a consulting architect your job is to bridge the gap between business and IT, which requires interfacing with business people, and the first step is gaining your coworkers’ trust.

Insurance regulators are eager to receive information about emerging technologies and their impact on the industry and compliance.

Collaboration between academia, industry organizations, businesses, and leaders will be critical to making sure that new IT professionals will be excited and ready to join the insurance industry and contribute to its future as Next-Gen Insurers.

Metrics provide a picture of how business is going, and systems are performing. But do they provide the right picture?

Insurers should look to revisit the roots of the insurance process.

There is no one single form of virtualization – rather, different parts of the IT infrastructure require different approaches.

Unless you have the means and motivation to buy a new car every year, your newest car is quickly about to become an older car.

Our industry is evolving and implementing new innovations, particularly focusing on the customer experience, including the web and mobile.

The “New IT” began to emerge in 1994, and its impact is still being felt.

Today's technology leaders are expanding well beyond their traditional role.

Ultimately, insurance must become a digital industry.

Digital technologies may have mainly bypassed insurance companies, but not for long.

There are specific actions that can help prepare a corporate environment for magic.

There are many challenges and opportunities when consulting for the insurance industry.

Once a given, the adoption of a single set of accounting standards for the insurance industry is on hold.

There are many questions for carriers to consider even before the implementation process begins.

The tools and technologies to build the next workplace are available, but not common yet in corporate settings.

Celent research reveals the prototype for the successful senior innovation leader.

Handled poorly, questions around data ownership, data quality and data security can sidetrack big data conversations and alienate business stakeholders.

As a technology provider, your client’s ability to deliver products and services to their customers, when and where they need them, is at the heart of their business success.

Legacy systems, while reliable, increasingly hold insurers back, a new study finds

Insurers would be wise to learn these lessons before formulating a strategy to convert policies to a new policy administration system.

It may be possible to provision key services with the click of a mouse, but benefits go well beyond that.

Imagine a learning system that can replace the performance of your best employee to provide the same level of support across the organization.

Why many companies don’t do a good job of measuring the thing that clients value the most.

Data gathering, and therefore data management and analytics, play an important role in digital transformation efforts.

The challenge for today’s insurers is to keep pace with the rising demands of real time product development.

Some of the world’s best-run corporations require rising executives to rotate through various parts of the business.

Assigning blame shouldn’t be the only strategy you have in case of a major data breach.

Insurers that recognize how an enterprisewide digital vision can provide core customer service value will have the advantage over competitors from inside and outside the industry.

The truth is that big data is only as good as the organization behind it; and despite the hype, everyone is not yet doing it.

The Internet of things and the burgeoning number of smart devices coupled with cognitive computing will offer a more evidence-based, real-time approach to managing risks.