Digital distribution

WNS will manage end-to-end predictive analytics for claims, underwriting, distribution and fraud for the insurer.

While insurance agents aren't on their way out, they and their carrier partners must adjust to these market facts, according to Aite Group.

The commercial and life insurer aims to increase connectivity and automated data exchange with its agency partners.

The company has interactive, personalized videos that explain coverage options to customers with help from Pitney Bowes.

Sapiens will also provide the UK insurer with its agent/client portal and content management technology as part of the agreement.

Oscar expanded into Los Angeles, Dallas and San Antonio this year and has said it signed up about 145,000 customers across all of its markets.

With the move, the P&C insurer aims to improve its overall billing and customer experience.

The deal marks the second purchase for the insurance software provider in the past 12 months.

The Colorado-based medical liability insurer is in the middle of its IT revamp strategy.

While this may be a small win for establishment insurers, it doesn’t mean these organizations should rest on their laurels. The time is now to innovate, fill a void, and improve overall services.