Claims

As cars become increasingly hi-tech, with Internet connectivity and automated parking, braking and obstacle detection, they become more vulnerable to cyber-attack - whether by people looking to steal the vehicle, harm an individual, or carry out activism.

Since its introduction to the market in 2010, telematics has come to be recognized as a maturing rather than emerging technology and often gets incorporated into connected car initiatives.

The goal is more immediate access to a claims adjuster at the time of a boat accident.

Cigna Global Health Benefits customers can take a picture of their claim and submit to begin processing.

SSP, provider of insurance technology in the UK, and Capgemini, a consulting, technology and outsourcing services company, have partnered to help insurers replace legacy systems and accelerate their digital ambitions, the companies said.

A new Novarica report finds that data, digital channels and changing customer expectations are driving investments in claims processing across the insurance industry.

The app uses a phone’s camera to capture and upload images of documents and authorization forms that are needed to evaluate claims, and enables users to monitor their claims’ status.

The auto service, maintenance and repair technology company intends to introduce Identifix to international markets and roll it into the Digital Garage mobile app.

Claims is the perfect place to test emerging technologies, then build upon that foundation to truly reinvent the claims process.

The company says its fingerprick tests are as accurate as those done with blood drawn from a vein, and cost a fraction of its competitors’.

As the two companies consolidate IT, their valuable and voluminous data will revolutionize their risk assessments and customer interactions, industry experts say.

After the busiest quarter for insurance dealmaking in at least 12 years, the magnitude of this latest takeover is going to drive even more “M&A fever” across the industry, according to analysts.

Paul Holden joins the third-party administrator after several stints at claims technology companies.

With the Supreme Court affirming that the Affordable Care Act’s current structure won’t change, health insurance IT pros can focus on other pressing areas.

Each hurricane season puts CAT models to the test, with potentially billions of dollars riding on the accuracy of these models. The key to developing effective CAT modeled loss estimates is accurate, high-quality data.

The FAA approval paves the way for consortium members, including Allstate, to use drones to collect and process images for research, which can facilitate the assessment of exterior property damage.

Insurance Networking News identifies some of the specific unmanned aerial vehicles that the large insurers are evaluating for underwriting and claims applications.

The insurer is using advanced cameras and analytics software to quickly map and settle hail claims when policyholders drive in.

A rollout of the Accenture software in commercial lines completes a full consolidation of claims systems across business lines.

The New Zealand insurer implemented PolicyCenter and BillingCenter in 2013.