Digital Platforms

Expected benefits include improved customer service and lower IT costs resulting from consolidated and standardizing billing systems and processes on a common platform.

On the final day of the IASA conference, the team chats with insurance IT experts on why the cloud is gaining momentum in core systems and how the industry can become more innovative.

Agent, MGA and broker portal has been deployed to the Microsoft Azure cloud to control infrastructure costs.

This addition to the Fineos AdminSuite is designed to support group, voluntary and individual billing on a single platform, the company said.

On day 2 of the IASA Educational Conference and Business Show, the team looks at the opportunities for drones and other emerging technologies to shake up insurance.

The partnership is intended to help insurers extend connectivity with brokers and agents.

Alaska National Insurance and Canopius Underwriting Agency are using the vendor's technology.

A rollout of the Accenture software in commercial lines completes a full consolidation of claims systems across business lines.

On day 1 of the 2015 IASA Educational Conference and Business Show, attendees discussed some of the new and exciting technology developments that are poised to shake up the insurance industry. 

The insurance company that paid $4.125 million for Cottage Health System to settle a class action lawsuit following a large data breach now wants its money back.

The P&C insurer will deploy the system in a cloud model.

The P&C insurer is using Sapiens Reinsurance to increase the efficiency of its reinsurance business and related processes and improve data accessibility.

The New Zealand insurer implemented PolicyCenter and BillingCenter in 2013.

My advice is not the same for every vendor, but there are some points that are true for just about everyone.

For insurers, third-party data presents new opportunities, but regulators need to catch up, says Alyssa Pei, partner at A.T. Kearney.

Mike Clancy will lead technology efforts around claims processing and customer experience for the company.

For insurance companies that crave the cost structure and flexibility of the cloud, but fear security risks, private cloud models are enticing.

What is a maturing technology? As recently as two years ago, many considered mobile, social, cloud, and analytics to be “next-gen” technologies; today they are considered to be maturing.

The claims process is where we deliver on the promise of being there for customers when they need us most. Here's how use technology to make it easy for customers to get their benefits as quickly as possible.

We need your help in identifying the leading vendors who are helping your insurance organization take advantage of big data and analytics.

Insurers fearful of security events must double down on staff training to deter easily preventable social engineering hacks, experts say.

The company found malware in its system before its 2014 breach, but wasn't able to clear it completely, allowing unauthorized access.

Workers comp insurer plans to revamp its premium billing system to accommodate changing business models and reduce manual processes.

Information on more than a million customers may have been compromised in a June 2014 attack.

The employee benefits specialty insurer now is engaged in a modernization project to improve technology, process and service delivery.

Though changes in the insurance business could lead to disintermediation of traditional distribution methods, USI CIO Stewart Gibson says his company is prepared to compete. Part 2 of 2.

TPA will replace a 15-year-old legacy system with Market Solutions to reduce future staffing needs and increase PFRACP's ability to handle more claims per person.

Largest reinsurer in the Middle East signs multi-year license for GEMS economic scenario generator.

The need to find alternative avenues for growth and for investment returns, combined with a fear of technology companies disrupting insurers’ business models, has led to renewed interest.

Betsy Ward is expanding her role as chief enterprise risk officer to include chief actuary as Isadore Jermyn retires after 34 years with the insurer.

A consolidation with Humana or Cigna carriers is an “imminent” possibility, according to Leerink Swann analyst Ana Gupte.

The specialty insurer is running its data breach protection business on GameChanger via Microsoft Azure cloud.

With 10 notable mergers in the insurance IT space so far this year, carriers need to look for signs of stability in tech partners, industry observers say.

Brian Schrieber's many responsibilities include digital media and M&A.

New claims system is intended to automate workflows, improve user experience and offer analytics around fraud and profitability.

Insurance technology vendors across the value chain are identifying merger and acquisition opportunities at a healthy clip. We recap several deals already completed in 2015 and more.

The church insurer now is deploying PolicyCenter to modernize is policy admin system and support growth plans.

The church insurer now is deploying PolicyCenter to modernize is policy admin system and support growth plans.

Typical actuarial modeling environments incorporate many technical components beyond the calculation engines that perform projections.The effectiveness of the actuarial function depends, to a large extent, on how those components are linked.

With Capgemini as its systems integrator, the insurer now moves from personal to commercial lines for claims transformation.

The goal of the underwriting, rating, and reporting revamp is increased speed to market.

The issue is particularly resonant to health insurers, who have been breached twice this year already.

Mercedes Benz’s Highway Pilot technology comprises a front radar, stereo camera and adaptive cruise control and lane-keeping and collision-prevention functions to regulate speed, braking and steering.

Low yields on government bonds mean euro-area life insurance firms are suffering from more severe stress than they incurred in recent tests.

While commercial lines rates remain flat, auto and other personal lines insurance rates are going up a couple percent at a time, according to Marketscout research.

The Canadian insurer will deploy ClaimCenter across all its lines of business, which include home, auto, business, marine, and travel.

100-year-old P&C insurer to deploy cloud-based SurePower Innovation enterprise suite in effort to modernize and automate policy admin processes.

Research from the company finds that 31% of insurance companies are already using wearable technology to engage customers, and two-thirds expect broad adoption of the technology within two years.

AIG, which is already using drones for inspections in New Zealand, is among the companies leading the charge for clear drone rules.

UHC says it is partnering with three telemedicine companies – Doctor On Demand, Optum’s NowClinic and American Well – to cover visits with a doctor via video technology, just as it would for in-person visits.

With cloud adoption among insurers at a "tipping point" according to industry observers, we asked carrier technology leaders what the key drivers for cloud investment are at their companies.