Digital Platforms

Predictive Analytics Defining Marketing Competition

Insurers see new opportunities, but challenges remain in telematics, GPS strategies.

Great American Insurance Group (GAIG) has entered into a strategic relationship with India-based IT services provider HCL Technologies.

The number of life producers using mobile devices doubled from 2008 to 2010, making mobile tech an imperative if the carrier seeks a competitive advantage, says LIMRA.

Hedge fund manager John Paulson demands that The Hartford Financial Services Group break into two companies; insurer evaluating strategy.

In an increasingly competitive technology vendor market, life insurers are gradually modernizing their policy administration legacy systems.

Software enabling insurers to calculate and integrate risk ratings for wildfires unveiled.

With the underlying economy likely to remain weak and organic growth hard to come by, the most effective lever for financial success remaining for insurers is to control costs.

The Securities and Exchange Commission has pressed bailed-out insurer American International Group to provide more disclosures on guaranteed interest rates in its life insurance business.

To enhance customer service, P&C carrier will give its 100,000-plus policyholders the option of accessing documents digitally in a secure, central online environment.

Of 18 industries examined in a new survey, P&C and life insurers improved the most from last year; health insurers remain low on the list.

Additional data source to help insurers improve catastrophe modeling results.

Federal agencies put forth rule requiring insurers to provide explicit information to enrolling consumers.

UnitedHealth Group Lawsuit Advances

Standards groups see promise with establishing aligned interfaces, rules written into RFPs and SLAs, and harmonized government legislation.

Well-executed initiatives in the back office can deliver bottom-line savings, are you up to the task?

New analysis from Celent finds insurers delaying policy administration replacements as they brace for Solvency II.

Aetna, Cigna, The Hartford and Munich Re also among the first to release 2011 figures.

Chairman Steve Miller, who was to become interim AIG CEO if Bob Benmosche were unable to continue with the job, has accepted a position at another company.

Towers Watson surveys indicate that 55 percent of P&C CFOs and 59 percent of life CFOs are considering acquiring a company in the coming year.

Smartphones may take a back seat to the desire of UK drivers to adorn their vehicles with toys and window stickers that block the drivers’ view and result in potential accidents.

Survey results reveal 85 percent of insurers are outsourcing at least some work through variable staffing/staff augmentation, legacy app maintenance or data center/infrastructure management.

Carrier to continue focus on claim-handling, settlement service to its Lloyd’s market clients.

New Towers Watson survey, which queried 69 P&C insurers in the U.S. and Canada, found 85 percent of respondents saying they use or are planning to use predictive modeling.

New report details risk management best practices and mitigation strategies for cyber world.

Unprecedented catastrophe losses plagued industry financials and easily offset the notable increase in premiums written, A.M. Best reports.

IIABA backs legislation that would exclude agent compensation from medical loss ratio determination.

Varicent Software tapped to reduce dependence on internal IT staff and streamline compensation network.

Insurers: IT More Important than Ever

NICB is offering a compilation of every manual on CD in a searchable PDF format. NICB says the CD offers a single source of accurate information and can be searched by year or make of vehicle.

Department of Housing and Urban Development proposal an example of why insurers need to engage evolving regulatory risks, rather than bunker down and weather the current storm.

Insurer steps forward with mobile image capture technology for the iPhone designed to facilitate accurate, real-time auto insurance quotes and bind coverage.

Insurance Networking News asked Keith Jentoft, president, RSI Video Technologies, how property insurers can foment the use of modern wireless and video technologies to mitigate claims and rejuvenate a partnership with law enforcement.

Carrier charts 127-percent increase in use of mobile tools over the past year.

The hallmark of a resilient organization is in its acknowledgment of the problems in risk prediction, especially of “black swan” events, says Joe Plumeri.

Patents obtained for advances in insurance underwriting management system and agent portal.

The Independent Insurance Agents & Brokers of America's Big “I” Professional Liability Program and Swiss Re Corporate Solutions have launched a risk management website, E&O Happens.

New study names State Farm and USAA the top mobile presences based on user preference, capability and usability.

With all the tools and technologies at our disposal, isn’t it just good sense to hold clients’ contractually accountable for known risk management prevention efforts?

Customer satisfaction holds steady despite increase in amount of time needed to repair vehicles, J.D. Power study finds.

Nationwide SVP, CIO speaks to the strategies, challenges and successes behind the project that earned his company the Model Insurer of the Year victory.

Google’s Glen Reardon deconstructs the traditional three-step marketing model to find that mobility is a growing, disruptive force that cannot be ignored.

Force-placed auto insurance and post-foreclosure insurance among the subjects of New York's Department of Financial Services probe.

Arbitration Forums, Inc. processed nearly 520,000 claims disputes valued at more than $2.4 billion in 2011. More than 85 percent of inter-company arbitration disputes involve auto collisions.

P&C insurer looks to incorporate more technology into its business processes in response to increasing mobile demands.

Along with tackling projects that improve and innovate, insurers need to implement the technologies that enhance business models and make risk-averse execs uncomfortable.

Panel of technology executives discusses the merits of operational, strategic and disruptive tactics.

Not all analytics systems are a great fit for cloud computing, though there are a handful of promising deployments surrounding big data, customization and innovative applications, according to a new report from MWD Advisors.

Online auto quote tools are becoming increasingly robust, a new report evaluating offerings from Allstate, GEICO and The Hartford, finds.

Amid the ingoing stream of dire economic news it is easy to forget the threat that terrorism poses to the U.S. economy and by extension, the insurance industry.

Milliman Launches Risk Institute

Nationwide Earns Model Insurer of the Year Honors