Customer service

The company already has been narrowing its network of doctors and hospitals in New York, and the clinic could give it more control over the care its members receive.

Startups accepted into Plug and Play’s accelerator program receive the opportunity to pitch in front of Silicon Valley's biggest investors.

The predominant approach will be one in which startups coexist with, not replace, insurers.

Carriers are faced with more options than ever when it comes to housing and transmitting data, but a majority are switching to cloud.

While not an insurance provider, League Inc. connects customers, employees and a broad array of carriers through its app.

With the move, Merchants eliminates its previous document generation process, which relied heavily on IT for coding and programming templates.

The cloud-based platform will manage AmFed's homeowners, dwelling and workers compensation products.

Merchants is working with the printing provider for the first time while Homesite extends relationship.

The new tech will enhance the insurer's data security, billing processes and communication with customers.

The insurer will begin offering quotes to Compare. com shoppers in California and Texas this month.

The software providers will offer P&C insurers an accelerated core implementation process.

Maximum Processing’s software helps manage agents, third-party administrators and insurance brokers.

As part of the implementation process, Accenture will assess Selective’s current CRM management practices to develop a unique tech strategy.

IT leaders have been told to lead digital transformation efforts at their organizations, and that best starts with creating a vision for their own industry, according to new research from Gartner, Inc.

ClaimsCenter will manage all claims in the insurer's personal lines of business.

The DriveSense application is only available in Utah for now, but will be introduced to additional states later this year, the insurer says.

Systema Software's tech will administer Merchants' surety bond claims.

The portal, provided by ISCS, allows American Integrity’s customers to receive quick online quotes before purchasing a policy.

A series of automated digital processes promise a better agent and customer experience, executives say.

Russ MacTough, managing director of Liberty Mutual Strategic Ventures spoke to INN about the insurance giant’s efforts to keep up with emerging trends in insurtech.