Claims

Haven Life Insurance Agency, The John Hancock Vitality Program and USAA receive SMA’s 2015 Innovation in Action Award.

The company will use Accenture Duck Creek software in a software-as-a-service model for all lines.

The insurer went from FAA approval to claims inspection in about six months.

All 36 independent BCBS companies will contribute to the association’s data management system, creating the healthcare industry’s largest single data resource.

The application includes a flow of claims data and information with the insurer’s claims administrator, CatManDo Inc.

Coventry First LLC illegally marked up prices on hundreds of investments that bet on when people would die, an American International Group Inc. unit said at the start of a fraud trial in New York.

Three-quarters of respondents to a Towers Watson survey of P&C claims leaders cited effective implementation of data and analytics as a challenge.

Texas Mutual Insurance Company, provider of workers’ comp insurance, has selected Guidewire’s DataHub and InfoCenter to support its enterprise-wide data management and business intelligence strategies, Guidewire said.

Several carriers gave insight into their technology strategies in their second quarter earnings calls. Here are the highlights.

Leader of insurers’ drone program will discuss her parallel journeys in insurance and flight at 2015 Women in Insurance Leadership Forum.

As cars become increasingly hi-tech, with Internet connectivity and automated parking, braking and obstacle detection, they become more vulnerable to cyber-attack - whether by people looking to steal the vehicle, harm an individual, or carry out activism.

Since its introduction to the market in 2010, telematics has come to be recognized as a maturing rather than emerging technology and often gets incorporated into connected car initiatives.

The goal is more immediate access to a claims adjuster at the time of a boat accident.

Cigna Global Health Benefits customers can take a picture of their claim and submit to begin processing.

SSP, provider of insurance technology in the UK, and Capgemini, a consulting, technology and outsourcing services company, have partnered to help insurers replace legacy systems and accelerate their digital ambitions, the companies said.

A new Novarica report finds that data, digital channels and changing customer expectations are driving investments in claims processing across the insurance industry.

The app uses a phone’s camera to capture and upload images of documents and authorization forms that are needed to evaluate claims, and enables users to monitor their claims’ status.

The auto service, maintenance and repair technology company intends to introduce Identifix to international markets and roll it into the Digital Garage mobile app.

Claims is the perfect place to test emerging technologies, then build upon that foundation to truly reinvent the claims process.

The company says its fingerprick tests are as accurate as those done with blood drawn from a vein, and cost a fraction of its competitors’.