Digital Platforms

The HealthEdge platform is expected to deliver flexible product and benefit designs and real-time claims processing.

Numerous companies are finding innovative ways to use IoT devices.

Interim agency head has operations background in health services.

A new study from BPO and IT services company Genpact finds that insurance executives are most concerned with keeping customers happy, growth and stability and cutting costs, and believe that IT can help address these challenges.

The z13 system can encrypt and analyze data in real time and process 30,000 transactions a second, the company said.

Dan Daniel will serve as Crawford’s VP of catastrophe services, focusing on strategic growth and service delivery.

A new report from Celent indicates insurance CIOs are increasing spending on analytics, core systems upgrades and process optimization to help grow and retain business.

The insurer is consolidating multiple policy admin systems and seeks to enhance customer service and underwriting capabilities.

The consulting company acquired the P&C insurance actuarial service to boost its counsel and enhance its advisory services.

Not-for-Profit health plan serving members in New York to pioneer use of HIE technology to create a secure, reliable Health Information Exchange.

Growing demand for commercial cyber insurance, increased federal regulation and a continuing economic rebound in the U.S. are among their strongest projections.

Investments in advanced analytics, workflow and financial modeling are necessary for reinsurers to overcome stressful market conditions and major losses, according to a new study from Novarica.

The commercial insurer intends to use the applications to improve underwriting precision and gain a more complete perspective on potential risk associated with policies.

The insurer is mounting the strongest opposition yet to a provision of the 2010 Dodd-Frank law, which was passed to prevent future financial crises.

After weeks of uncertainty, President Barack Obama Signed Into Law the Terrorism Risk Insurance Act of 2015, making terrorism insurance affordable and available.

In a speech at the Federal Trade Commission, Obama today will outline a cybersecurity and identity theft program he plans to highlight in his State of the Union address.

Multi-year, multi-million-dollar contract to create software testing center is the insurer’s latest step to enhance its technology.

The P&C insurer will use BillingCenter to manage billing and payment processing across all lines of business in an effort to be more responsive to customers and agents.

An interview on big data challenges with Celent senior insurance analyst Mike Fitzgerald.

The slow pace of innovation leaves insurers vulnerable to disruption.

Overall losses from natural catastrophes were $110 billion, well below the inflation-adjusted average values of the past ten years, according to Munich Re, the German insurer.

Rick Roberts, director of risk management for Ensign-Bickford, has served on the nonprofit’s board for seven years.

Having passed both the House and Senate, the Terrorism Risk Insurance and National Association of Registered Agents and Brokers acts advance toward Presidential approval.

The legislation, which includes a measure to enact the NARAB Reform Act of 2015, now moves to the U.S. Senate for approval, after it expired on Dec., 31, 2014.

The migration will support the company’s move from general to specialty casualty and is intended to facilitate margin optimization and loss control.

The bill now goes to the Senate for a vote that would send the measure to President Barack Obama to be signed into law.

Independent insurance agents are increasingly vulnerable to digital disruption, according to a new Accenture survey.

Berkshire is already among the largest reinsurers of asbestos and environmental policies.

Reinsurers are seeking to shore up earnings as lower losses from natural disasters and a greater availability of capital weigh on prices.

Claim supervisors face challenges in making time to perform their most important task, according to Towers Watson survey

After Months of rate increases, MarketScout says a softer market will require insurers to plan for slight rate decreases at the end of the first quarter and through the end of the new year.

New platform intended to provide centralized, streamlined and automated processing for more than 30 years of data.

The new directors will help extend the CO-OP’s services and offerings to its members.

Insurer will offer usage-based driving discounts to customers beginning this summer.

Fosun International's purchase of Meadowbrook Insurance provides entry point into U.S. market.

What will the Society for Information Management’s members be reading next year? Here we present the complete list along with a little insight into what you can expect to learn from each book.

INN and Celent recognized the insurance industry’s most innovative solution providers and carriers at our eighth annual awards ceremony in New Orleans.

Congress fails to reauthorize the Terrorism Risk Insurance Act before adjourning for the year, undoing a program for shared public and private compensation for insured losses resulting from acts of terrorism.

It's going to be an interesting year. Here are the top trends that will shape the casualty insurance market in 2015, according to Marsh's US Casualty Practices.

The ruling subjects MetLife to stricter Federal Reserve oversight; the insurer can appeal in U.S. district court within 30 days.

The Chief Analytics Officer (CAO) takes the spotlight; the healthcare industry will leapfrog other sectors in data analytics innovation; and, the Internet of Things makes big data even bigger within the enterprise.

Peter Hahn, head of predictive analytics for Zurich North America, shares his insights on successfully finding, hiring and keeping people with the hottest skills.

The web-based, policy, billing, claims and reinsurance insurance administration system from Maximum Processing is intended to help the insurer improve client offerings, productivity and operational efficiencies.

The cloud has become a significant part of the IT environment at many organizations, as they adopt public, private and hybrid cloud strategies. Here are some of the interesting developments in the area of cloud services during the past year.

New offerings target MGAs, TPAs, workers comp, self-insureds and mutual carriers

IT modernization effort focuses on more adaptive product roll-outs and improved customer experience.

Blind-spot and lane-departure systems are immature, and drivers must still learn how to use them, according to AAA engineering experts.

The insurance industry’s list of cars and trucks that do the best job of keeping owners alive in a crash jumped 82 percent this year against a backdrop of U.S. recalls of older models that were killing their passengers.

Claims solutions from Accenture and Guidewireare deemed best in class for technology, functionality and customer service.

By leveraging a managed SaaS solution, the global insurer gains greater flexibility across both its internal and customer-facing processes.

J.D. Power and RIMS report that large business commercial insurance customers are most satisfied when insurers and brokers deliver on customer service, price and claims.

The near failure in 2008 of American International Group Inc., which required a $182.3 billion bailout, highlighted the risks of insurers.