Insure Think

Between now and the effective date of the merger, there will be a lot of planning focused on efficiencies and platform rationalization, cloud, SaaS, data management/stores, analytics and more.

To boost efficiencies and innovation, global insurers are expected to increase IT spend to more than $100 billion in 2015, but how does this forecast translate for the insurance world?

Half of surveyed software developers don't feel they can work with the Internet of Things. Can insurers take the lead?

Experiment, but be careful of expensive, enterprise installations that are hard to extract later, and understand these types of projects can be more transient than other enterprise software.

Each hurricane season puts CAT models to the test, with potentially billions of dollars riding on the accuracy of these models. The key to developing effective CAT modeled loss estimates is accurate, high-quality data.

INN is accepting nominations for our 10th annual Women in Insurance Leadership honors, and we want to hear from you.

In insurance, it is easy to be swayed by the shiny new tool and jump to invest in the latest system.

As analytics and mobility become higher priorities, a new challenge will emerge: how to find and retain the best talent.

IT leaders are spending too much time down in the engine room, when they should be up on the bridge helping to steer the ship.

Cyber crime is a broader problem that's not confined to tech companies and large corporations. The risks are very real for all companies.

Having a single view of the customer means that the insurer and any front line individual dealing with the customer understands the full context of the relationship.

Once a digitally savvy company from an “adjacent industry” such as web services has a wrap around your customers, what’s to prevent them from embedding their own insurance products?

The history of innovation in insurance has largely been shaped by advances made in technology external to the industry.

My advice is not the same for every vendor, but there are some points that are true for just about everyone.

Millennials now represent the largest percentage of the U.S. workforce and have new set of expectations regaring giving and receiving services.

Insurance executives say improving customer experience and engagement is their number one strategic initiative for 2015, and more than 80 percent are making significant investments in this area.

What is a maturing technology? As recently as two years ago, many considered mobile, social, cloud, and analytics to be “next-gen” technologies; today they are considered to be maturing.

The claims process is where we deliver on the promise of being there for customers when they need us most. Here's how use technology to make it easy for customers to get their benefits as quickly as possible.

We need your help in identifying the leading vendors who are helping your insurance organization take advantage of big data and analytics.

Once it becomes socially normal to have a personal relationship with an artifical intelligence, insurers’ (and many other service industries’) sales and service processes will change dramatically

Understanding the benefits of outside-in thinking, insurers are finding ways to leverage tech firms and other innovators.

We see unmanned aircraft systems — commonly referred to as drones — as a way to mitigate the current safety challenges for our adjusters who at times can be at risk for accidents or injuries.

We now are seeing a resurgence of AI, a blending of machine learning, predictive modelling and cognitive computing along with self driving cars, which raises some rare and interesting opportunities.