Insure Think

Legacy systems upgrades were once mainly beneficial to IT operations, but now, they make or break a company's competitive advantage.

“The longer things remain uncertain, the more pressure that puts on the industry,” said Howard Mills, director and chief advisor of Deloitte’s insurance industry group and former New York State Insurance superintendent. “It’s sort of an artificial cloud hanging over the industry’s head; what’s going to happen with SIFI designations, what’s going to be in the FIO report? There’s just so much uncertainty out there.”

Gadget Show Live shows off the technologies that will be defining major advancements in the year to come.

Big data is becoming more and more responsible for insurance business initiatives, including advertising.

Trying to define a data scientist's duties is tough but it can be even tougher to find someone with the proper skills to carry them out—here's some advice.

How one insurer adopted 'ERP for IT' to build repeatable, business-savvy processes.

As the system gains acceptance, regulators expect major expansions to the use of LEIs in an effort to gain insight into the connectivity of financial systems.

Most current data strategies weed out all data that doesn't point to a single end, but that may be selling the potential of your company's data way short.

A new book breaks down a tech-savvy approach for insurers looking to decipher the habits of online consumers.

Agents, carriers and vendors come together to discuss the importance of equipping every team member with real-time technology.

How to effectively deal with the insurance equivalent of enterprise resource planning: policy administration systems.

In anticipation of the announcement of designations for non-bank systemically important financial institutions, Howard Mills, director and chief advisor of Deloitte’s insurance industry group and former New York State Insurance superintendent, shares thoughts about some of the last-minute speculation and what options insurers will have if designated.

The phase where companies focus on accruing millions of followers and likes is ending; a focus on influence is what should replace it.

Using a top-tier insurer as an example, analysts advise companies to start small and think big.

Insurers looking to tap into Latin American markets may be surprised to find high levels of mobile usage.

Insurers are going to have to double down on efforts to attract and retain technology talent, before they're absorbed elsewhere into the digital economy.

A 30-year-old in the industry explains what he would like to see as the transformation of the way insurance is conducted continues.

When it comes time to make a change in a policy admin system, a lot of planning, negotiating and hand-holding will be required.

A new Novarica report predicts continued software provider M&A in 2013-'14. Is there a way for insurers to prepare?

After a couple weeks of online dialogue regarding the industry's image problems, a solution may be emerging.

Critic claims that even though BI and analytics software is powerful, it is still out of reach for general business users.

Agents and carriers are tripping over themselves, when they should be working together.

The stage is set for Siri-like capabilities across all BI systems, as well as more automated decision-making.

Adapting social practices in core systems operations may be insurers' best opportunity to leverage social networks.

Form factor and flexibility are what computer users want.

The move to new and unfamiliar markets is opening up insurers to risks about which they have virtually no data.

IBM study finds consumers more likely to buy from agents or intermediaries than websites.

Insurance is being considered an investment, which leads to consumers making poor decisions.

Catching instances of fraud is good, but the downstream effects can be even more impressive.

It's easy to let operating model complexity build up, but identifying the symptoms and combating its effects can save enterprise profitability.

The convenience and scalability the cloud offers is too great for the industry to ignore any longer.

Despite some of Jobs' more extreme eccentricities, his management skills offer sound advice for insurers striving to be innovative.

Big spenders may garner lots of likes on Facebook, but when it comes to social media interaction, smaller, specialized insurers lead the way.

Like other paradigmatic technologies before it, cloud is just a tool that requires the right people working on it in the right environment to be effective.

Boeing's 787 Dreamliner woes offer stark lessons for insurers overseeing IT projects.

Technology is poised to shake up the auto insurance marketplace; industry veterans discuss how and when that will happen.

These 8 pillars provide the competitive advantage every insurer is looking for in the post-digital era.

Top tech talent isn’t necessarily out of reach, you just need to know where they're hanging out and what challenges they're looking for.

Being in the one of the world’s largest industries, insurers face many challenges yet still have an obligation to create a “best company to work for” culture.

Seven tips that will put your corporate IT services on par with the ease-of-use of Amazon or Salesforce.

Embracing failure and investing in initiatives without a concrete business case is the only way to become an innovative company.

Job descriptions for the business intelligence analysts that will pave your way to smarter, more efficient operations.

Customers still desire the human touch of agents—if it's provided in real time and on the platforms they prefer.

The list of questions advanced or predictive analytics can answer within an enterprise is making for a strong business case within insurance organizations.

The value of social media won't be measured by ROI, instead insurers need to start listening to the substance of their networks.

Mainframes are more expensive up front, but may cost less over the long run.

Winning in the market with a data-driven culture is becoming the name of the game—here's how to do it.

Tier 1 insurance CEOs agree that creativity and innovation is lacking in the industry, but there is a balance that needs to be made.

Software-defined data centers won't arrive all at once, but are on their way to gradually becoming a reality.

Why avoiding the Big Bang approach and focusing on short-term goals is the best way to tackle IT projects.

Investing time and capital in the latest flux capacitor is too risky for many organizations.

Focusing on solely on-board technologies ignores a bevy of factors that will also affect auto insurance rates and operations.