Insure Think

The coming year will see new modes of computing drill deeper than ever into the insurance enterprise.

Insurance business and IT teams share common traits not unlike those of artists, but can they adopt an artist’s mindset to create innovative solutions to complex problems?

How a branch of Blue Cross turned its entire organization on to data analytics.

Which company will change the insurance purchasing model and transform the buying process by using a tool like a choice engine?

Agents and carriers can work together to develop mobile applications and interfaces to enable clients to stay in contact with their agent throughout the entire policy lifecycle, not just at the time of a claim.

2013 will be the year we start to see less of the big server and storage rooms.

Cloud, customer experience and analytics will dominate IT budgets in 2013, analysts predict.

Applying entity analytics to claims detection and prevention is a proven way to outsmart the fraudsters.

AIG's business and IT leaders worked closely together to return the carrier to profitability.

Survey indicates insurers can no longer afford to believe that customers would rather send check payments to their insurers than go online.

Avoiding a "BPM by Post-it note" strategy is necessary if initiatives are going to do what they're supposed to.

In terms of implementation and internal processes, speed is what delivers market share and customer satisfaction.

Everybody wants tablets and smartphones in their stockings and under their trees this year. Guess what that means for CIOs in January?

A recent report from PwC outlines the four technology pillars to a forward-thinking 10-year business plan.

Telematics and four other big benefits of increasingly popular data-driven projects, outlined in a new report.

For being such a smart industry, the link between customer engagement and user experience appears to be stuck in a blind spot.

Data is the new lifeblood of an enterprise, and to make up for years of ignoring it, insurers need to hire chief data officers.

IT hiring booms tend to align with large-scale government mandates, and this year we saw the biggest of them all.

Health insurers, in particular, are finding innovative ways to engage their customers, keep them healthy and build brand in the process.

10 examples of how a company becomes increasingly at risk of suffering a data breach as data moves around the enterprise.

UBI and insurance telematics are touted for their ability to save premium dollars, but wider adoption could also save lives and slow global climate change.

An E&S industry initiative is pushing for improved processes by way of automation—with which both agents and carriers win.

Gartner analyst says IT strategies can only go so far in advancing the business—digital strategies are what take you where you want to be.

Social media represents the latest in a string of technologies that companies shy away from initially, only to eventually embrace it and realize its full potential.

Insurers' agent networks provide a natural edge in social networking.

A survey indicates cloud decisions are being made more and more by business managers rather than, or as well as, by IT.

More than eight out of 10 P&C executives say their current systems are not able to embrace new opportunities. The question is, what will replace them?

Of the myriad technologies that engage and empower the distribution network, it’s strategic, not transactional, management efforts that win the day.

Given the allure of tech startup culture and the increasing importance of IT in all aspects of the enterprise, hanging on to tech talent is more difficult—and more important—than ever.

While 2012 offered a deluge of new devices and capabilities, the market, particularly for insurers and business users, is still up for grabs.

How business process as a service and smart process applications will become the norm.

Business intelligence projects in the industry suffer an abysmal failure rate.

Analyst firm predicts a tough year ahead for any insurers not making magic happen between IT solutions and business needs.

By applying two buzz words to each other—social media and alignment—insurers may be able to solve the enigmatic elements each holds.

Many insurers see the value in leveraging data and predictive analytics to improve a variety of objectives and outcomes; for those still in doubt, read on.

The rise of Big Data means demand for new analytical and IT skills. Are insurers ready to compete with other industries for this talent?

With life insurance ownership at an all-time low, a top-tier insurer gets creative in an attempt to meet customer desires.

Project managers need to remember that moving to a paperless environment is about changing how people work, how they rely on information and how they access it.

Advice from more than 1,100 executives on what it takes to satisfy business needs while taking advantage of in-house talent, big data resources.

What young talent want to see out of the insurance industry in the next 12 months.

New survey outlines the core roles mainframes are assuming within emerging private cloud and big data projects—as well as the challenges of this new role.

There are several adjustments insurers can make in the wake of initial feedback from the NAIC regarding its pilot review of U.S. ORSA summary reports.

Here's why selectivity, modeling, trust, IT support and education are essential to reaping big data's value.

Is the current tone of debates surrounding public-versus-private cloud options hurting potentially innovative efforts?

Will touchscreens offering rapid access to new enterprise apps become the norm for insurance carriers?

For insurers, maintaining a presence isn't enough; they need to start thinking about how they're approaching social media interactions in order to glean results.

In the mobile business space, insurers must play by the rules consumers dictate.

Here's why cloud security liability should follow the model established by the scenarios of ultimate responsibility from car accidents.

Little conclusive research and evidence has insurers guessing as to what will keep customers happy with their websites.

Every insurer wants to join the app parade, but is it worth the trouble?

Claims system upgrades can be as frustrating to integrate with legacy systems as they are exciting to purchase.

Despite the fact that social capabilities have been talked about for years, many companies struggle with enterprise integration.