Digital Platforms

WELLESLEY HILLS, Mass. -- Sun Life Financial has announced the addition of a new single life policy to its portfolio of universal life insurance products.

Fireman's Fund Insurance Company announced today that Frederick Matteson has joined the company as senior vice president and chief information officer (CIO), overseeing all information technology operations.

MALVERN, Pa. -- A new study by the Insurance Research Council (IRC) finds that reported losses in auto injury claims are escalating in spite of the fact that the rate of serious auto injuries has decreased. In the past five years, increases in the average amounts that auto injury claimants report for expenses stemming from their injuries, particularly among personal injury protection and medical payments first-party claimants, are nearly double the annualized growth in medical inflation. Additionally, they are three times higher than increases in general inflation.

HARTFORD, Conn.-- Travelers Property Casualty Corp. today announces the availability of its new master policy to cover identity theft expenses. Financial institutions or other commercial businesses can purchase this policy on behalf of their account holders or customers, or for use as an employee benefit offering. The new policy furnishes expense reimbursement limits from $500 up to $25,000 per covered person to assist in the restoration of his or her financial health and credit history that has been damaged by identity theft.

GREENSBORO, N.C. - Jefferson Pilot Corporation today announced that it has agreed to acquire the U.S. group life, disability and dental business of The Canada Life Assurance Company, an indirect subsidiary of Great-West Lifeco Inc. The reinsurance transaction is expected to close during the first quarter of 2004, following regulatory approvals. Jefferson Pilot will be making a commitment of approximately $200 million to the business, and the transaction is expected to provide Jefferson Pilot modest earnings accretion over the next 12 months after financing and transition costs, and to be more accretive in following years.

EVANSTON, Ill. -- Beacon Research announced today that it has been selected to provide a customized front-end application for BISYS' producer Web site. The application will enable BISYS-affiliated agents and brokers to easily and quickly select the most appropriate fixed annuities for their clients.

Newark, Calif. --Risk Management Solutions (RMS), the world's leading provider of products and services for the management of catastrophe risk, performed the risk analysis for the Pylon Ltd securitization covering damage from windstorm for a major European electricity supplier. The innovative securitization is the first for a European corporate and the first such deal worldwide to cover transmission and distribution (T&D) risk.

Aggressive year-end sales efforts by North American life insurers buoyed 2003 year-end results with December application activity showing a 4.7% year-over-year increase according to the MIB Life Index. December application activity in the U.S. and Canada increased 4.9% and 3.5% respectively compared to the same period last year. Year-end strength appreciably buffered overall North American fourth quarter results which declined only 1.3%; averting more problematic declines observed in the prior three quarters. Year-to-date (YTD) results depict a challenging year with U.S. application activity down 4.1% YTD and Canadian activity down 1.4% YTD compared to application activity last year.

HARRISBURG, Pa.--Pennsylvania Insurance Commissioner Diane Koken said today that Pennsylvanians may see a reduction in the premiums on new life insurance policies because of a change in the mortality tables used to calculate the insurance premium.

CHICAGO, Jan 12, 2004 -- Fort Dearborn Life Insurance Company, a wholly owned subsidiary of Health Care Service Corporation (operating as Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Texas and Blue Cross and Blue Shield of New Mexico), a Mutual Legal Reserve Company, has acquired Omaha Life Insurance Company from Blue Cross and Blue Shield of Nebraska. Fort Dearborn Life is part of the Preferred Financial Group which is comprised of Medical Life Insurance Company (Ohio), Colorado Bankers Life Insurance Company (Colorado) and Fort Dearborn Life Insurance Company (Illinois).

Conshohocken, PA- eMoney Advisor, a leading provider of wealth planning solutions, today announced that First Commonwealth Financial Corporation has selected eMoney's AdvisorPlatform as the basis for its wealth management and planning services offered through First Commonwealth Financial Advisors, First Commonwealth Trust Company and First Commonwealth Insurance Agency. The eMoney system will be used by advisors throughout these affiliates to provide more comprehensive services to their clients.

Prudential Financial, Inc. announced that Barbara G. Koster has been named Chief Information Officer (CIO), succeeding William D. Friel, who will be leaving Prudential and retiring after sixteen years with the company. In this position, Koster will be responsible for overseeing the use of information technology companywide.

DxCG Inc., an independent provider of predictive modeling software for health care organizations, today announced that Tufts Health Plan has signed a multi-year contract to license DxCG's RiskSmart, its Web-based suite of predictive modeling tools. Waltham, Mass.-based Tufts Health Plan joins other leading Massachusetts health plans, providers and payers using DxCG's predictive modeling tools to improve the financial forecasting of its health care operations.

SAN FRANCISCO--Identity Theft 911, a leading provider of identity theft education, defense, and resolution services, and AIG Affinity Group Services, a division of AIG, the world's leading international insurance and financial services organization, are working together to help individual consumers, enterprise customers, and financial institutions to deal with the growing problem of identity theft.

Member companies of both the National Association of Independent Insurers (NAII) and the Alliance of American Insurers on January 7 voted overwhelmingly to merge and form a new trade association known as the Property Casualty Insurers Association of America (PCI). The new organization, which will officially begin operations today, represents more than 1,000 member companies that write 37 percent of the property and casualty insurance sold in the United States .

Combined Agents of America, LLC (CAA) today announced Safeco has signed a master contract with all 28 CAA member agencies. According to the contract, all CAA members gain access to this major company market while also profiting from combined premium benefits. CAA is a managing general agency (MGA) committed to strengthening the independent insurance agency system through profitable growth, quality and service for its member agencies.

First Notice Systems Inc., the leader in claim reporting solutions for the insurance industry, and Guidewire Software Inc., a leading provider of claims solutions to property and casualty and workers' compensation insurers, today announced the formation of a strategic alliance that gives insurance carriers an end-to-end claims reporting and management solution. Customers of both companies can now easily leverage First Notice's expertise and value-added services at first notice of loss and Guidewire's downstream claims processing system to enhance claims handling procedures and improve customer service.

ePolicy Solutions, Inc., a leader in providing Web-based policy administration solutions that can reduce expenses and improve customer service, today announced a marketing agreement with ODEN(R) Insurance Services, Inc., a provider of regulatory research and compliance products. ePolicy Solutions also announced it has integrated ODEN's Policy Terminator(R) into ePolicy Solutions' RightRisk(TM) for a top property and casualty insurer.

Fallon Community Health Plan (FCHP) will join Insurix's www.BenefitCentral.com on-line quoting and E-Marketplace web site. This will enhance FCHP's quoting and proposal generation capabilities allowing Brokers 24X7 access to FCHP's information. The web site will allow Employee Benefits and Health Insurance Brokers to quickly and easily review FCHP's product options, obtain quotes for Massachusetts' employers with 10 - 50 eligible employees, and review FCHP's provider network.

LONDON-- Lloyd's of London announced today that the market will have the capacity to underwrite 14.9 billion pounds Sterling (pounds) of business in 2004, or $26.7 billion. This figure maintains 2003's capacity level of 14.9 billion pounds, or $23.2 billion.

Duck Creek Technologies Inc., a provider of product management software and services to the insurance industry, today announced that Irving, Texas-based program administrator, Innovative Risk Management, Inc. (IRM) has selected Duck Creek's EXAMPLE Platform. IRM will implement the entire Duck Creek product suite including: EXAMPLE Express(TM), EXAMPLE Author(TM), EXAMPLE Server(TM), ManuScript Templates(TM), and Example TransACTTM.

HARTFORD, Conn.--Travelers Life & Annuity today announced the availability of its Annuity Funded Life and Muni Max products on pTeraDac Corporation's WebStory, a customized Web-based presentation system that links directly from Travelers WinFlex and Travelers Life Illustration Systems. WebStory Advanced Marketing Presentation System provides text, schematics and graphics to help the producer develop and present sales strategies in a format that facilitates the client's ease of understanding.

HARTFORD, Conn.--The Hartford Financial Services Group, Inc. today announced it has completed the purchase of CNA Financial Corporation's group life and accident, and short-term and long-term disability businesses for approximately $500 million in cash. The transaction closed on December 31, 2003.

Barring another terrorist attack on U.S. soil, or some other catastrophic event, U.S. insurance companies are cautiously optimistic about the economy in 2004. As a result, IT budgets in the industry on average are increasing slightly this year.Research from Celent, Datamonitor, Forrester and TowerGroup suggests insurers will add as much as 10% to their IT budgets this year, with an average increase between 2.5% and 6.7%.

In the largest-ever civil insurance fraud case filed in the state of New York, Allstate Insurance Co., Encompass Insurance and Nationwide Mutual Insurance Co. last month filed a RICO (Racketeer Influenced and Corrupt Organization Act) lawsuit in the Supreme Court of New York.After 21 months of investigation, Allstate filed the complaint against 74 individuals whom the Northbrook, Ill.-based carrier alleges were either principals or employees of-or otherwise involved with-a group of companies established for the sole purpose of generating hundreds of millions of dollars in fraudulent insurance claims.

Alexandria, Va.-based Agents Council for Technology (ACT) is trying to sell independent agents on a new concept: using technology to enhance the sales and marketing aspects of their businesses.In phase one of a multi-part report designed to help agents and brokers build a disciplined, sales-driven agency culture, ACT, an affiliation of the Independent Insurance Agents & Brokers of America (IIABA), revealed in November that "as the independent agency system inevitably becomes more efficient, greater efficiency should improve productivity by enhancing the manufacturing and sales processes.

Insurers are turning introspective. They lived a charmed life when healthy investment returns covered for a lack of efficiency within their operations. Now, they have shifted their focus from asset management back to insurance basics.A new survey performed by the global insurance services practice of New York City-based Deloitte notes that insurers have shifted their focus after a protracted period of low interest rates and volatility in the equity markets.

The deal to merge the St. Paul Cos. and Travelers Property Casualty Corp. is on track to create the second-largest insurer in the country, with top market shares in 22 states, according to Jay Benet, chief financial officer of Hartford, Conn.-based Travelers.Benet, who is the designated CFO for the projected St. Paul Travelers Cos., discussed some terms of the deal in December at the Bank One Capital Markets Insurance Company Investors Conference. The deal, announced on Nov. 17, will be a tax-free transaction, with an exchange of 0.4334 St. Paul share for each Travelers share.

The Contracts Update section includes announcements of contracts insurance information technology companies have signed with customers in recent weeks. Contract news can be faxed to Insurance Networking magazine at (312) 913-1366 or by electronic mail to Stephen.Dwyer@ thomsonmedia.com BIS Inc.

There's no question that independent agents are highly valuable participants in the insurance marketplace. But carriers that depend on independent agents are continually trying to determine what's important to them when they choose carriers.Two recent studies conducted by Celent Communications Inc. provide some insight.

Web-Enabled IllustrationTravelers Life & Annuity, Hartford, Conn., is providing to its brokers and producers the WinFlex Web illustration system from LifeLink Corp., Park City, Utah. WinFlex Web is a single entry, multiple carrier interface (SEMCI), which runs illustrations for multiple carriers' products on a single system via the Internet. Compared with the desktop version, WinFlex Web eliminates software distribution and installation difficulties and costs; ensures all producers use current software; provides valuable usage statistics; simplifies and accelerates new product introductions; enables brokers access to all approved carriers from one portal location; make bug fixes available immediately; and eliminates the need for Citrix-hosted solutions.

Zix Corporation, a global provider of protection, management, and delivery solutions for electronic communications, announces that Blue Cross and Blue Shield of Oklahoma, the oldest and largest private health insurer in the state serving almost 770,000 Oklahomans, has signed a three-year contract for ZixCorp secure e-messaging services to help meet the privacy and security guidelines of the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

MILWAUKEE--Fortis Health signed its first individual medical Health Savings Account (HSA) policy, believed to be the first HSA policy in the country. The policy, which was opened by an individual residing in Aurora, Ill., is the first of the estimated over 40 million HSA accounts that will be established in the next 10 years, according to congressional analysts. Beginning January 1, 2004, Fortis Health will offer comprehensive HSA products for individuals and small groups through Fortis Insurance Company and John Alden Life Insurance Company.

NEW YORK -- The AIG Mergers & Acquisitions Division, a division of the property and casualty insurance subsidiaries of American International Group, Inc. (AIG), announced the launch of its newly designed global Web site, www.AIGMergerRisks.com.

ATLANTA --Ebix, a leading international supplier of software and e-commerce solutions to the insurance industry, announced today that it has changed its name to Ebix, Inc. from ebix.com, Inc. effective immediately.

LOUISVILLE, Ky. -- Healthcare Underwriters Group of Kentucky (HUGKY), a medical professional liability insurance company owned by Kentucky doctors, today received authorization from the Kentucky Department of Insurance to begin operations.

Harvard Pilgrim Health Care today announced the launch of a free, online service that allows insurance brokers to obtain rates and renew Harvard Pilgrim's small-group accounts at their convenience. Easy Online Renewal, which is a secure, password-protected feature of Harvard Pilgrim's Website, is the first service of its kind in Massachusetts .

OVERLAND PARK, Kan. --Sprint today announced it has expanded its relationship with the Blue Cross and Blue Shield Association (BCBSA) through a new, multi-million dollar agreement for Cisco Systems customer premise equipment (CPE) and maintenance.

Washington, D.C.-The American Council of Life Insurers (ACLI), the leading life insurance trade association in the U.S., today commended the Office of the U.S. Trade Representative (USTR), the U.S. Commerce Department and other U.S. Government Trade Negotiators for finalizing agreement with Guatemala, Honduras, El Salvador, and Nicaragua to form the Central American Free Trade Agreement (CAFTA).

EL SEGUNDO, Calif. -- Computer Sciences Corporation today announced that American United Life Insurance Company (AUL) has licensed Automated Work Distributor (AWD) software to improve the efficiency of its back-office operations by streamlining its business processes.

(Dec. 18, 2003) - The Principal Financial Group, the nation's 401(k) leader and premier provider of employee benefits, today announced a strategic agreement to acquire the Molloy Companies, headquartered in Indianapolis, Ind.

HARTFORD, Conn.--The Hartford Steam Boiler Inspection and Insurance Company (HSB) today introduced a plug-in property underwriting program for insurers and alternative risk transfer (ART) organizations. The program combines property reinsurance capacity with a complete turnkey set of underwriting and risk management services.

MORRISTOWN, N.J.--Under the New Jersey Insurance Fraud Prevention Act, Allstate New Jersey Insurance Company (Allstate New Jersey) and Encompass Insurance today filed a multi-million dollar civil complaint in the Superior Court of Morris County against Scott Greenberg,

WASHINGTON--Alice Ross, an engaging 71-year-old grandmother, died when her Buick was rammed by a car packed with gang members allegedly staging a crash in Brooklyn to make fake injury claims against insurance companies.

DALLAS--Docucorp International, a leading provider of enterprise information solutions, announced today the availability of its content management solution for the insurance and financial services industries.

WESTWOOD, MA.--North American life insurance application activity declined 4.6% in November year-over-year according to the MIB Life IndexSM, marking 2003's ninth month of decline. Application activity in the U.S. and Canada decreased 3.6% and 11% respectively when compared to November 2002 levels. Year-to-date (YTD) results reflect continued downward pressure on life insurance applications with U.S. activity declining 4.9% YTD and Canadian activity declining 1.8% YTD versus the same period, prior year.

Bolivar, MO--Duck Creek Technologies, Inc., a provider of product management software and services to the insurance industry, today announced that California-based, Mercury Insurance Group has selected Duck Creek Technologies' Example Author(TM) and Example Server(TM) as the rating solution for Mercury's Next Generation systems. In addition to offering the scalability required to support Mercury's growing business, the Duck Creek solution provides integration with the new Web-based systems.

COPENHAGEN--Accenture has been selected to implement its Web-based Claim Components software application at Topdanmark, a leading property and casualty insurance company based in Denmark. Topdanmark is the tenth insurer, and the first in the Nordic region, to license Accenture Claim Components software solution.

Penn-America Group, Inc., which includes the nationally recognized insurance operations of Penn-America Insurance Company and Penn-Star Insurance Company, has selected the TyMetrix' electronic invoicing solution across its claims services group.

MAYFIELD VILLAGE, Ohio-- Having a vehicle repaired following a crash can be a confusing and time-consuming process. You generally have to get quotes from several body shops, contact your insurance company, arrange for a rental car, get your car to the body shop, check on the

New Haven, CT--Metaserver, Inc., a leading provider of business process integration (BPI) solutions for the insurance industry, today announced the release of Metaserver 4.6. The new release builds on Metaserver's rapid, business-focused approach to integration projects and includes several features designed to make it easier for insurance companies to transform data from agencies and service providers into the format required by underwriting, policy administration, and other insurance systems. Metaserver 4.6 also offers a number of enhancements that give organizations increased flexibility for incorporating business rules into the automated processes that orchestrate the interaction of multiple systems.

LA QUINTA, Calif.---Gallaudet Technologies announced the release of Version 2 of their "Do Not Call" software introduced in October. This upgrade adds several new features making compliance with the new Federal Trade Commission laws easy for anyone who may have to call potential customers. The program, that has a free, 7-day trial period, is available for download from the www.DNCLookup.com website. After the 7-day free trial, the one-time registration fee is just $29.95.