Digital Platforms

The Chinese e-commerce company and eBaoTech have partnered on an administration platform for insurance companies.

SSP, provider of insurance technology in the UK, and Capgemini, a consulting, technology and outsourcing services company, have partnered to help insurers replace legacy systems and accelerate their digital ambitions, the companies said.

To improve the customer experience, the multiline insurer will use PolicyCenter and Rating Management to integrate disparate underwriting and policy admin systems.

Combining the operations of two insurance giants likely would require months of research, as well as an increase in headcount and IT expenditures, at least in the short term.

New offering includes Majesco Billing, which supports P&C and life and annuity lines of business.

A new Novarica report finds that data, digital channels and changing customer expectations are driving investments in claims processing across the insurance industry.

More than a dozen mergers and acquisitions in the reinsurance market, valued in the billions of dollars, have occurred in the last four months.

Customers now can transition document templates and design new ones.

The insurer now is in production with rating, quoting, underwriting, policy lifecycle management, document generation/management and program-based underwriting.

The insurer selected BillingCenter and Guidewire’s portal products in an effort to enhance agents’ and policyholders’ user experience, lower cost and achieve faster time-to-market.

The replacement of legacy systems is intended to reduce IT costs and improve time to market for new products.

The auto service, maintenance and repair technology company intends to introduce Identifix to international markets and roll it into the Digital Garage mobile app.

The NAIC Executive (EX) Committee recently established the Cybersecurity (EX) Task Force to act as a focus point for cybersecurity insurance regulatory activities. The message is clear: there will be regulatory pressure to do something around cybersecurity.

Some investigators suspect the attacks were part of a sweeping campaign to create a database on Americans that could be used to obtain commercial and government secrets.

Having a set of vendor-specific questions and expectations can assist in selecting the best vendor for your company.

The workers’ comp insurer now is in production with PolicyCenter, BillingCenter and Quote and Buy Portal, to offer new self-service abilities to policyholders.

The personal and commercial lines carrier will implement the cloud-based SurePower Innovation to support growth and greater customer satisfaction and retention.

The insurer has selected BT to consolidate, modernize and manage internet connectivity, wide area and local area networking, telephony and more.

EZLynx, Haven Life and 10 others will present innovative and disruptive ideas at ACORD2015 and compete for $25,000 prize.

Between now and the effective date of the merger, there will be a lot of planning focused on efficiencies and platform rationalization, cloud, SaaS, data management/stores, analytics and more.

P&C carrier intends to modernize infrastructure and processes for its commercial business lines, simplify operations and enhance customer service.

Paul Holden joins the third-party administrator after several stints at claims technology companies.

XL Catlin's newest breach response partners include computer forensics services providers and law firms.

With the Supreme Court affirming that the Affordable Care Act’s current structure won’t change, health insurance IT pros can focus on other pressing areas.

Optimizing reinsurance cost is important to mid-market P&C insurers with growth ambitions. Tom Brock, AVP for Motorists Insurance, explains how the company tacked the challenge head on.

Cloud-based system will rate several lines of commercial insurance.

Annabell Bexiga joins the company as commercial insurance business information officer, reporting to AIG CIO Phil Fasano.

InsureLinx will become part of Patriot Technology Services, and CEO Jeff Harris will assume the role of EVP, business development, reporting to Steven Mariano, CEO of Patriot National.

James J. Shea, a former QBE VP responsible for integrating the Australian insurer’s information technology systems, and Eugene Fallon, an outside consultant, allegedly defrauded QBE over two years.

Cyber crime is a broader problem that's not confined to tech companies and large corporations. The risks are very real for all companies.

The insurer is using advanced cameras and analytics software to quickly map and settle hail claims when policyholders drive in.

There’s almost universal agreement among insurance carriers that SaaS will have a significant impact on both the industry and individual insurers within the next five years, Ovum says.

Expected benefits include improved customer service and lower IT costs resulting from consolidated and standardizing billing systems and processes on a common platform.

On the final day of the IASA conference, the team chats with insurance IT experts on why the cloud is gaining momentum in core systems and how the industry can become more innovative.

Agent, MGA and broker portal has been deployed to the Microsoft Azure cloud to control infrastructure costs.

This addition to the Fineos AdminSuite is designed to support group, voluntary and individual billing on a single platform, the company said.

On day 2 of the IASA Educational Conference and Business Show, the team looks at the opportunities for drones and other emerging technologies to shake up insurance.

The partnership is intended to help insurers extend connectivity with brokers and agents.

Alaska National Insurance and Canopius Underwriting Agency are using the vendor's technology.

A rollout of the Accenture software in commercial lines completes a full consolidation of claims systems across business lines.

On day 1 of the 2015 IASA Educational Conference and Business Show, attendees discussed some of the new and exciting technology developments that are poised to shake up the insurance industry. 

The insurance company that paid $4.125 million for Cottage Health System to settle a class action lawsuit following a large data breach now wants its money back.

The P&C insurer will deploy the system in a cloud model.

The P&C insurer is using Sapiens Reinsurance to increase the efficiency of its reinsurance business and related processes and improve data accessibility.

The New Zealand insurer implemented PolicyCenter and BillingCenter in 2013.

My advice is not the same for every vendor, but there are some points that are true for just about everyone.

For insurers, third-party data presents new opportunities, but regulators need to catch up, says Alyssa Pei, partner at A.T. Kearney.

Mike Clancy will lead technology efforts around claims processing and customer experience for the company.

For insurance companies that crave the cost structure and flexibility of the cloud, but fear security risks, private cloud models are enticing.

What is a maturing technology? As recently as two years ago, many considered mobile, social, cloud, and analytics to be “next-gen” technologies; today they are considered to be maturing.

The claims process is where we deliver on the promise of being there for customers when they need us most. Here's how use technology to make it easy for customers to get their benefits as quickly as possible.